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billing)","last_success_at":"2026-10-05T13:09:39.330Z"},{"id":"yardi-watch-d343d9931a","company":"Yardi","title":"CommercialCafe Suite","url":"https://www.yardi.com/suite/commercialcafe-suite/","kind":"page","last_error":"Firecrawl HTTP 402 (payment required: check the provider account credits or billing)","last_success_at":"2026-10-05T13:40:18.740Z"},{"id":"yardi-watch-dffc8e6c85","company":"Yardi","title":"Facility Manager - Automate Maintenance","url":"https://www.yardi.com/product/facility-manager/","kind":"page","last_error":"Firecrawl HTTP 402 (payment required: check the provider account credits or billing)","last_success_at":"2026-10-05T13:40:36.790Z"},{"id":"yardi-watch-ebd0a552a5","company":"Yardi","title":"Virtuoso Enterprise: AI-powered CRE accounting","url":"https://www.yardi.com/blog/virtuoso-enterprise-ai-powered-cre-accounting/","kind":"page","last_error":"Firecrawl HTTP 402 (payment required: check the provider account credits or billing)","last_success_at":"2026-10-05T13:40:27.930Z"}],"results":[{"source_id":"cove-auto-54335119959956","company":"Cove","kind":"documentation","category":"documentation","title":"Using My Work Log on the Web Dashboard","url":"https://support.cove.is/hc/en-us/articles/54335119959956-Using-My-Work-Log-on-the-Web-Dashboard","capture_id":"c581d09c44df43adb262da60fc8fee6c6395e59f37dcdcce306d4bd45fd5ada8","captured_at":"2026-10-12T13:55:54.463Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:55:54.050Z","excerpt":"My Work Log provides Building teams with a centralized place to review active Work Orders and quickly log work from the Dashboard.\nLabor, notes, materials, mileage, status changes, and Work Order completion can all be managed from a single card view without opening each Work Order individually.\nIn this article, we will discuss:\n\nAccessing My Work Log\n\nWeekly Activity Summary\n\nWorked On and Assigned to Me\n\nFiltering and Sorting Work Orders\n\nLogging Work Order activity\n\nDashboard and mobile activi"},{"source_id":"cove-auto-54272643268500","company":"Cove","kind":"documentation","category":"documentation","title":"How to - Determine Work Order Attachment Visibility","url":"https://support.cove.is/hc/en-us/articles/54272643268500-How-to-Determine-Work-Order-Attachment-Visibility","capture_id":"22c2b35404376aa7d2e56dfd8379ab468aa9dcd7facaffd9743080c3144273d9","captured_at":"2026-10-12T13:55:53.941Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:55:53.402Z","excerpt":"Attachment Visibility lets teams control exactly who sees each Work Order attachment, keeping internal-only photos and files private from tenants while preserving full visibility for staff who need it. In this article we will discuss:\n\nchoosing who sees each attachment\n\nkeeping sensitive attachments internal\n\ndefault visibility behavior\n\nChoosing Who Sees Each Attachment\nWhen uploading an attachment to a Work Order — on Dashboard or mobile — users can mark it \"Visible to Tenant and Internal Team"},{"source_id":"cove-watch-743c0d005b","company":"Cove","kind":"social","category":"company-social","title":"Cove official YouTube channel @poweredbycove","url":"https://www.youtube.com/@poweredbycove","capture_id":"4395fae589c6387e0fd4c29080969a2b6af5fd51c5c14fecda31b6dc788b84ee","captured_at":"2026-10-12T13:54:57.230Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"Monitor new AI demos, walkthroughs, webinars and customer videos; the public Atom feed provides a stable machine-readable source.","last_error":null,"last_attempt_at":"2026-10-12T13:54:56.688Z","excerpt":"https://www.youtube.com/watch?v=a5B5AGr0O1A\nA Better Day Starts With Cove\nSee how much smoother a property manager’s day can be with Cove.\nFrom work orders and preventive maintenance to tenant requests and vendor coordination, Cove brings everything into one platform so you can stay organized, proactive, and in control.\n\nLess juggling. Fewer surprises. Faster response times.\nA better day really does start with Cove.\n\nLearn more at cove.is.\n\nhttps://www.youtube.com/watch?v=GDw9dO4Lays\nLongfellow "},{"source_id":"cove-x","company":"Cove","kind":"social","category":"company-social","title":"X company account","url":"https://x.com/CoveSoftwareCRE","capture_id":"0709af27894aaef9e8a16a76752e6f219665602b0143697d5c6559306046e369","captured_at":"2026-10-12T13:52:23.132Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:51:51.943Z","excerpt":"https://x.com/CoveSoftwareCRE/status/2066538195613884623\nWhat separates a top-performing life science campus from a building with labs in it? Elizabeth Dickey of BioMed Realty shared the friction points, communication shifts, and amenity strategies that actually move the needle on retention: https://t.co/R8XnTtBFjc\n\nhttps://x.com/CoveSoftwareCRE/status/2067215930686374073\nLiability insurance for landlords rose nine percent in the final quarter of 2025 even as overall property rates fell. The rea"},{"source_id":"visitt-youtube","company":"Visitt","kind":"social","category":"company-social","title":"YouTube company account","url":"https://www.youtube.com/channel/UCvOkRohcB8V661l6KfHryJA","capture_id":"3546f472b75b0c65c918e3b3111bd3d4ec155998694b034519ecd4634aab4471","captured_at":"2026-10-12T13:51:28.782Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:50:57.763Z","excerpt":"https://www.youtube.com/watch?v=fq5MI8O68Vk\nVisitt Success Story - Building Operations, CRE & Multifamily Property Management & Maintenance\nVisitt is the easy to use building operations system that transforms commercial and multifamily Real Estate Operations.  Learn how Lexington Realty Trust leveraged Visitt's software platform to boost to achieve building operational excellence, improve their tenant experience and streamline their property management operations.\n\nVisitt offers the most compreh"},{"source_id":"visitt-linkedin","company":"Visitt","kind":"social","category":"company-social","title":"LinkedIn company account","url":"https://www.linkedin.com/company/visitt/","capture_id":"db111840a516b57ab00df92831c58b048aa2d6107847728803980dd644dc2e63","captured_at":"2026-10-12T13:49:23.453Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:48:52.356Z","excerpt":"https://www.linkedin.com/posts/visitt_a-little-nyc-magic-and-a-lot-of-team-energy-activity-7404105402721648641-yDIK\nA little NYC magic and a lot of team energy this week ✨\nWe traded laptops for aprons and realized we’re always cooking something up at Visitt. This time literally.\n\nA huge thank you to our master chef, Hadas Dahan, for such a meaningful offsite. 🍳💚\n\nhttps://www.linkedin.com/posts/visitt_a-year-ago-we-put-ai-agents-to-work-on-commercial-activity-7465729862142590977-OKC0\nA year ago, "},{"source_id":"cove-linkedin","company":"Cove","kind":"social","category":"company-social","title":"LinkedIn company account","url":"https://www.linkedin.com/company/poweredbycove/","capture_id":"e24445cb91b60c7653275f2d4318fecdbd56476ff2b36cdf32fd24391f32d269","captured_at":"2026-10-12T13:47:23.901Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:46:52.465Z","excerpt":"https://www.linkedin.com/posts/poweredbycove_a-tenant-at-one-of-longfellows-parks-went-activity-7506397579862245378-ZQAp\nA tenant at one of Longfellow's parks went looking for a new job and asked the property team which companies on campus were hiring, because they didn't want to leave. Hear Erin Shields explain how a property earns that kind of loyalty in our on-demand webinar. https://hubs.li/Q04xKNMQ0\n\nhttps://www.linkedin.com/posts/poweredbycove_a-tenant-experience-platform-scales-on-concier"},{"source_id":"cove-facebook","company":"Cove","kind":"social","category":"company-social","title":"Facebook company account","url":"https://www.facebook.com/people/Cove-Software/61575749103383/","capture_id":"6cd4613325d4e13af2a02cc6e4d138e580d8879e2e3cbf3468903832281a54ad","captured_at":"2026-10-12T13:44:52.417Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:43:51.323Z","excerpt":"https://www.facebook.com/permalink.php?story_fbid=pfbid0216f3QZ6xcPEoqHYdWGeXL6DmwZvDiKNG462Pvna8QXPDeWE9LfgWyjJR8USMk3bml&id=61575749103383\nSix markets now have more than 10 million square feet of industrial space under construction, up from four a year ago. Read how to get ahead of your lease expirations before a competing landlord does. \n\nhttps://www.facebook.com/permalink.php?story_fbid=pfbid024ifgYHTZsCCVejAhrqVcqaVgbfHn3JKRe2gyiuzLM5Sdb5UBJy7yd9MKJLXYowotl&id=61575749103383\nIf you're weigh"},{"source_id":"cove-watch-06132e7cd7","company":"Cove","kind":"page","category":"careers","title":"Cove careers RSS feed","url":"https://careers.cove.is/jobs.rss","capture_id":"7fa6df74d820e5f3db93537fe56489f0712575d0205b0d9d4c6addb093dafea2","captured_at":"2026-10-12T13:31:37.969Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"Detect public hiring changes with less rendering noise than the JavaScript jobs widget; roles may indicate investment areas, but do not infer roadmap certainty.","last_error":null,"last_attempt_at":"2026-10-12T13:31:37.089Z","excerpt":"No open positions listed in the public Cove careers RSS feed. This does not establish total company hiring."},{"source_id":"cove-auto-54172652572052","company":"Cove","kind":"documentation","category":"documentation","title":"Mobile Access Not Working? Confirm \"Setup MobilePass Now\" Was Tapped","url":"https://support.cove.is/hc/en-us/articles/54172652572052-Mobile-Access-Not-Working-Confirm-Setup-MobilePass-Now-Was-Tapped","capture_id":"f32f850a4cfe1cd6d387b62faaa181f2bae5625736e7ff13bf8d554444f79bf7","captured_at":"2026-10-12T13:29:52.560Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:51.830Z","excerpt":"Quick answer for agents: The most common reason a tenant reports that mobile access \"isn't working\" is that they never tapped Setup MobilePass Now on the Good News! screen shown above. Reaching that screen only means mobile access has been granted on the backend — it does not mean the tenant's phone has been provisioned. Before troubleshooting further, confirm with the tenant that they tapped the button and completed setup.\n\nWhat this screen means\nWhen a tenant's account is granted mobile access"},{"source_id":"cove-auto-53867862558228","company":"Cove","kind":"documentation","category":"documentation","title":"How to Contact Support in Cove","url":"https://support.cove.is/hc/en-us/articles/53867862558228-How-to-Contact-Support-in-Cove","capture_id":"362f8ebf1c232ee28d24061fc43e26bf17c58dcef6b50ee1f800da92205e32d8","captured_at":"2026-10-12T13:29:08.525Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:08.006Z","excerpt":"Cove makes it easy to get help, whether you have a question for your building's property management team or need to report a problem with the app. This article explains where to find support options on the web dashboard and in the mobile app, and which option to choose.\nWhich support option should I use?\n\nSupport from your property – For anything your building's property management team can help with, such as access and permissions, reservations, or on-site issues.\n\nHelp Guide and Knowledge Base"},{"source_id":"cove-34283661703316","company":"Cove","kind":"documentation","category":"documentation","title":"Managing Inspections","url":"https://support.cove.is/hc/en-us/articles/34283661703316-Managing-Inspections","capture_id":"abb881d6f9821d1231ffa30bcb2e817a0b8d57b2f9aff8b8f2344b00d85f337d","captured_at":"2026-10-12T13:29:07.895Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:07.213Z","excerpt":"In this article you will learn more about managing inspections. Follow these links for information on the following:\n\nInspections Overview\n\nCreating inspections\n\nCompleting inspections in the dashboard\n\nViewing inspections on mobile (coming soon!)\n\nInspections are organized by assignment and status.\n\nWithin each of the above pages, your inspections will be organized into a table.\n\nThere are three status options for an Inspection. Open Inspections will be marked as To Do or In Progress. Completed"},{"source_id":"cove-34283660121236","company":"Cove","kind":"documentation","category":"documentation","title":"Email Builder: Layout","url":"https://support.cove.is/hc/en-us/articles/34283660121236-Email-Builder-Layout","capture_id":"39ee642c77c84759076f8f4bcdcccddd3d95ea595815a617517275bac59e72ae","captured_at":"2026-10-12T13:29:07.100Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:06.625Z","excerpt":"Adding Attachments to Emails:"},{"source_id":"cove-34283658800532","company":"Cove","kind":"documentation","category":"documentation","title":"Amenity Reservations- Setting Up Seating Arrangements","url":"https://support.cove.is/hc/en-us/articles/34283658800532-Amenity-Reservations-Setting-Up-Seating-Arrangements","capture_id":"e1a33f1dda145a61280e4aed4603e3766352af8e3fb3644d653dd8db79618255","captured_at":"2026-10-12T13:29:06.511Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:05.921Z","excerpt":"Seating Arrangements is a feature that allows users to choose from customized seating options when reserving amenity spaces. Building Administrators, Building Engineers, and Building Managers can activate this in cove dashboard using the steps in this article.\n\nCreating a Seating Arrangement\n\nNavigate to the Seating Arrangement Setup in the Reservations module of the dashboard.\n\nClick on +New Seating Arrangement in the top right corner.\n\nFill out the form for that seating arrangement option.\n\nDi"},{"source_id":"cove-34283657180948","company":"Cove","kind":"documentation","category":"documentation","title":"How to Set up Procedures, Recurring Task Templates, and Schedules","url":"https://support.cove.is/hc/en-us/articles/34283657180948-Maintenance-Task-Templates-Procedures-and-Schedules","capture_id":"69d3bbc2c4f4ecc4c7c9ac71c5b94a50bd5124073c913fd7aa0f82b026bbda2c","captured_at":"2026-10-12T13:29:05.808Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:05.192Z","excerpt":"Recurring Task Templates, Procedures, and Schedules let you automate routine maintenance work for your building’s equipment. Instead of creating and tracking each maintenance task by hand, you define the work once and Cove automatically generates individual tasks on the cadence you set.\nBuilding Admins and Managers can configure these from Maintenance Setup. Three pieces work together:\n\nProcedures — the standardized steps (SOPs) engineers follow to complete a task.\n\nTask Templates — the program "},{"source_id":"cove-34283654757908","company":"Cove","kind":"documentation","category":"documentation","title":"Submitting a Work Order","url":"https://support.cove.is/hc/en-us/articles/34283654757908-Submitting-a-Work-Order","capture_id":"af7f0f325fb64058344e655b0d87404100d6ea9eb7c2a404c5593d4899ba8188","captured_at":"2026-10-12T13:29:05.072Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:04.538Z","excerpt":"Submit a work order from the mobile app or the web dashboard whenever something needs attention. Tenant admins can use the quick action button or the Requests tab, and building team members can submit from the Work tab. Provide a clear description and attach photos or documents so building team members have the full picture. After you submit, you will land on a confirmation page in both the app and dashboard confirming the request was created. If you do not see the option for a work order, I wou"},{"source_id":"cove-34283654354452","company":"Cove","kind":"documentation","category":"documentation","title":"Closing a Work Order","url":"https://support.cove.is/hc/en-us/articles/34283654354452-Closing-a-Work-Order","capture_id":"c884353ec8888bc372f5e261598e3f5118aa1f4d470d7431087ce7be83d80f9f","captured_at":"2026-10-12T13:29:04.424Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:03.917Z","excerpt":"Once work on a work order is complete, the final review and billing process begins. Building Admins can use this time to add any materials and/or labor, and confirm the ticket is ready to be closed. If charges have been added, follow the steps for billing verification and invoice submission.\n\nWork orders follow a three-step process in the Review & Billing section of the Work Order module:\n\nTo Close: Completed work orders appear here and are awaiting closure by your team.\n\nBilling Verificatio"},{"source_id":"cove-34283652588820","company":"Cove","kind":"documentation","category":"documentation","title":"Work Order Statuses","url":"https://support.cove.is/hc/en-us/articles/34283652588820-Work-Order-Statuses","capture_id":"9f2a3030fd4c7d9ae0e962c67d4d03deb0b67ca2f6eb0f575871bfe1c2578225","captured_at":"2026-10-12T13:29:03.796Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:03.076Z","excerpt":"Engineers and Building Admins can view and manage work orders, with clear visibility into each step of the process.\nStatuses\n\nSubmitted: Newly submitted work order\n\nAccepted: Assigned to a team member\n\nIn Progress: Work started\n\nOn Hold: Work is paused or blocked (e.g., waiting for parts)\n\nCompleted: Work has been finished\n\nClosed: Completed work has been reviewed\n\nClosed and Verified: Billable services have been reviewed and verified\n\nScheduled: Ticket has a future due date\n\nCanceled: Ticket cl"},{"source_id":"cove-34283642018836","company":"Cove","kind":"documentation","category":"documentation","title":"Work Order Overview","url":"https://support.cove.is/hc/en-us/articles/34283642018836-Work-Order-Overview","capture_id":"b9e688a7eb4bed70bdbe48a17d7ff6963216067dd995b988f6ead702e2c1ef8b","captured_at":"2026-10-12T13:29:02.951Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:02.346Z","excerpt":"The Work Order module allows property teams to configure the settings to best suit their building, building teams members to manage Work Orders day-to-day, authorized users to submit and track their Work Orders, and property teams to. Work Orders can also be processed and exported for billing.\n\nUser Roles within the Work Order module\n\nModule Layout\n\nModule Setup & Configuration\n\nDay-to Day Management of Work Orders\n\nUser Roles\n\nClick here for a detailed view of User Role permissions within t"},{"source_id":"cove-34283636660116","company":"Cove","kind":"documentation","category":"documentation","title":"Completing Maintenance Tasks","url":"https://support.cove.is/hc/en-us/articles/34283636660116-Completing-Maintenance-Tasks","capture_id":"69555db2762de03d91553f305b3139490c9f7fa5e4d597d77cc26eb36baec787","captured_at":"2026-10-12T13:29:02.225Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:01.442Z","excerpt":"Maintenance tasks can be completed in either the Mobile App or Admin Dashboard. As you start work on a task, all progress will be saved automatically and you can pick up from the step you left off. Additionally, if needed, you can print a PM Task from the Admin Dashboard.\n\nSelf-assign a task from \"All Tasks\" or go to a task already assigned to you under \"My Tasks\"\n\nSelect “Start Work”\n\nMove through the steps outlined in the “Task Steps” and mark each step as it is completed\n\nClick, “Next” if you"},{"source_id":"cove-34283627617300","company":"Cove","kind":"documentation","category":"documentation","title":"Mobile App: Using Guest Passes","url":"https://support.cove.is/hc/en-us/articles/34283627617300-Mobile-App-Using-Guest-Passes","capture_id":"75c98a0f7c985cd04bec7bd63f1eb5b63c165f21fb6d3bf8b24342d471003ed0","captured_at":"2026-10-12T13:29:01.322Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:00.785Z","excerpt":"Using Guest Passes\nIf a user has a balance of guest passes in their household, they can use them when making a new amenity reservation.\nThe steps are as follows:\n\nSelect a schedule slot to make a reservation\n\nSelect any household members that are attending the reservation\n\nTap \"Add Guest\" and enter the guest's information\n\nComplete the reservation\n\nAfter making the reservation, the user can see who is on the reservation by tapping on it:"},{"source_id":"cove-34283624380436","company":"Cove","kind":"documentation","category":"documentation","title":"Manually Adding A User","url":"https://support.cove.is/hc/en-us/articles/34283624380436-Manually-Adding-A-User","capture_id":"cf3d82945395cbfb198eb269810ac1b16aa26287a58ffdeea269a9424ee5473b","captured_at":"2026-10-12T13:29:00.672Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:29:00.175Z","excerpt":"Navigate to the Directory Module in the dashboard, and click on the User sub-page.\n\nClick on +New in the upper right, and from here the user form/profile will appear.\n\nThere are only five fields required to create a user profile:\n\nFirst Name\n\nLast Name\n\nCompany\n\nChoose the user's company from the dropdown. If their company/ organization does not yet exist, click Add Tenant to create a tenant and then assign the user to it.\n\nEmail\n\nPro-tip: This is how user's will login, so double-check that thei"},{"source_id":"cove-34283619623444","company":"Cove","kind":"documentation","category":"documentation","title":"Phone Settings","url":"https://support.cove.is/hc/en-us/articles/34283619623444-Phone-Settings","capture_id":"584fbcee62e38260541e85198e7357b0b14ce0754d84277ce5f979bbaff13b86","captured_at":"2026-10-12T13:29:00.051Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:28:59.165Z","excerpt":"Phone Settings\nIf your Cove mobile pass isn't unlocking a door you have access to, the cause is usually one of the phone settings below. Work through them in order.\n1. Check the Access tab\nOpen the Cove app and go to Access. If setup isn't complete, follow the in-app steps. When it's done you'll see All Set Up.\n2. Turn Bluetooth on\nBluetooth must be on to communicate with the reader. Airplane mode and battery-saver modes can switch it off without warning.\n3. Set Location to Always\nThis one matte"},{"source_id":"cove-34283615897492","company":"Cove","kind":"documentation","category":"documentation","title":"Mobile App: Adding Household Members","url":"https://support.cove.is/hc/en-us/articles/34283615897492-Mobile-App-Adding-Household-Members","capture_id":"a5b6670ff0a6a094944ef172493f9506d0738543c759b09d55c0915868f4948c","captured_at":"2026-10-12T13:28:59.053Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:28:58.539Z","excerpt":"Adding Household Members\n\n\t An active user can add household members to their account, so they can be selected during reservation and/or check-in.\nExample\n\nJoe has been registered for app access under his email address\n\nJoe has access to the app and has wants to add Maggie (wife) and James (son) to the app\n\n\t Joe can do this by tapping Manage Household, then Add Member, and then filling out James and Maggie's information.\n\n\t Now Joe can select Maggie and Danny when making a reservation:\n\n\t He ca"},{"source_id":"cove-34283614694164","company":"Cove","kind":"documentation","category":"documentation","title":"Households","url":"https://support.cove.is/hc/en-us/articles/34283614694164-Households","capture_id":"53fc24fc7ad6860dd67510d2c65cf257c2e96b46d1980f8ad74137853871baa9","captured_at":"2026-10-12T13:28:58.423Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:28:57.651Z","excerpt":"Households are a feature that allows you to group users and create user profiles for children or other residents who do not have permission to log in or make reservations themselves. Households also allow one resident to make a reservation for themselves and other members of their household.\n\nThis article includes:\n\n1\nHow households work\n2\nCreate a new household\n3\nAdd current users to a household (Admin View)\n4\nAdd new users to a household (Admin View)\n\nHow households work\n\nHouseholds are a proc"},{"source_id":"cove-34283605647764","company":"Cove","kind":"documentation","category":"documentation","title":"Timed Access for Reservations","url":"https://support.cove.is/hc/en-us/articles/34283605647764-Timed-Access-for-Reservations","capture_id":"e0fe2f8ac22003c294a2267e7499139fc07e967ff9baa8cd9dbccf6b7f4a2323","captured_at":"2026-10-12T13:28:57.540Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:28:56.873Z","excerpt":"cove offers an amenity reservation system that enables tenants to book meeting rooms, lounges, fitness center access, and any kind of bookable space you offer in your building.  Often, these areas are locked and tenants cannot access the room without a property manager unlocking the door at the time of their request.\n\nWith the Openpath integration, cove will automatically grant registered users access to the specific amenity space during the time of their reservation.  The entry will be unlocked"},{"source_id":"cove-34283587772436","company":"Cove","kind":"documentation","category":"documentation","title":"User Directory Syncing","url":"https://support.cove.is/hc/en-us/articles/34283587772436-User-Directory-Syncing","capture_id":"8c6f632556bbf192ea5f2dc827161b08bef048184e580ab404508cbdbfa0ca71","captured_at":"2026-10-12T13:28:56.763Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:28:56.094Z","excerpt":"Both cove and Openpath have their own user directory to store tenant and user information.  Through our integration, we can sync the two directories together to allow for one source of truth to control access to Openpath entries as well as the cove app.  To learn more about cove's User Directory, click HERE.\n\nWith User Directory Syncing turned on, when a user is deleted or suspended in Openpath, they will also be suspended in cove.\n\nAlso, when a new user tries to log in to Cove, the directory in"},{"source_id":"cove-34283584691476","company":"Cove","kind":"documentation","category":"documentation","title":"Handling Landlords & Tenants","url":"https://support.cove.is/hc/en-us/articles/34283584691476-Handling-Landlords-Tenants","capture_id":"94a76f1a161860e535d07495c02df236524d1063a1ef95d0d0333d188fad9c24","captured_at":"2026-10-12T13:28:55.978Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:28:55.460Z","excerpt":"Handling Landlords & Tenants\n\nSometimes you might encounter a scenario like this:\n\nYou have a Landlord who owns one or more units, each of which has a family of Tenants.\n\nIn each unit, the Landlord needs to be able to share access to the App with each Tenant.\n\nWe recommend handling this by creating a separate Household and giving the Landlord a separate User account for each unit they own.\n\nCreate Household/User for each Unit\n\nGo to the User Directory\n\nClick the \"+\" button to create a new us"},{"source_id":"cove-34283584058004","company":"Cove","kind":"documentation","category":"documentation","title":"Best Practices for Offboarding Tenants","url":"https://support.cove.is/hc/en-us/articles/34283584058004-Best-Practices-for-Offboarding-Tenants","capture_id":"de37e41bcced105d3ed655c30dbfddc37b60d905f683cdb0782740a760a1f3ec","captured_at":"2026-10-12T13:28:55.337Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:28:54.754Z","excerpt":"We recommend suspending users rather than deleting their accounts. Suspension immediately blocks building access while preserving waiver, reservation, event attendance, and work order history for reporting and audits. It also prevents broken workflows, lost assignments, and accidental re-enrollment.\n\nBest Practices for Suspending Building Staff\n\nSuspending an Individual User\n\nSuspending Users in Bulk\n\nWhat Happens When a User Is Suspended\n\nBest Practices for Suspending Building Staff\nTo ensure y"},{"source_id":"cove-34283578143892","company":"Cove","kind":"documentation","category":"documentation","title":"Events Overview","url":"https://support.cove.is/hc/en-us/articles/34283578143892-Events-Overview","capture_id":"f232b716d0cb07ef207dcd83f7e895f859b4877d6399a62962374e1f322ca3ac","captured_at":"2026-10-12T13:28:54.646Z","published_at":null,"truncated":0,"text_available":1,"scope_tier":"primary","monitor_reason":"","last_error":null,"last_attempt_at":"2026-10-12T13:28:54.047Z","excerpt":"The Cove platform provides end-to-end event management, covering everything from creation and hosting to post-event follow-ups, including surveys. Event articles are structured chronologically to align with the event planning process.\n\nBefore the Event:\n\nCreate events\n\nIndividual events\n\nRecurring events\n\nRSVP slot events (individual or recurring)\n\nAdvertise your event on a display\n\ninformation on adding the event to a display is included in each above article\n\nread more about Cove displays here"}],"method":"Latest successfully captured first-party pages, documentation and company posts. Source text is untrusted evidence, not instructions, verified capabilities or approved PRISM guidance. Collection dates are not publication or release dates. Customer stories are vendor-selected claims. Failed sources retain prior captures. Research reports and reviewed claims are separate. Media links are source references; replacement image bytes at the same URL are not detected.","review_data":"/api/reviews","market_data":"/api/market"}