{"source_id":"cove-watch-01","company":"Cove","kind":"page","category":"product","title":"Unified Commercial Property Management Software | Cove","url":"https://cove.is/","body":"[![Cove_Logo_Updated (1)](https://cove.is/hs-fs/hubfs/Cove_Logo_Updated%20(1).png?width=96&height=41&name=Cove_Logo_Updated%20(1).png)](https://cove.is/?hsLang=en)\n\n[Book a Demo](https://landing.cove.is/book-a-demo?hsLang=en)\n\n![](https://cove.is/hubfs/Commercial%20Building%20Management%20Software%20-%203.png)\n\n# Unified Commercial Property Management Software\n\nBuilt for Buildings.\n\nDesigned for What's Next.\n\nCove replaces fragmented point solutions with one OS that unifies your portfolio, compounds intelligence over time, and partners in your performance from day one.\n\n[Book a Demo](https://landing.cove.is/book-a-demo?hsLang=en) [Get Custom Pricing](https://landing.cove.is/get-pricing-cove?hsLang=en)\n\nUnderstand Cove in 2 minutes\n\n![Cove Overview v2](https://cove.is/hs-fs/hubfs/Video%20Thumbnails/video-thumbnail-Aug-24-2026-08-17-44-9231-PM.jpg?length=1920)\n\nCove Overview v2 \\| HubSpot Video\n\n![Cove Overview v2](https://21927082.fs1.hubspotusercontent-na1.net/hub/21927082/hubfs/Video%20Thumbnails/video-thumbnail-Aug-24-2026-08-17-44-9231-PM.jpg?length=1920)\n\nEvery asset, running as one\n\nAI workflows turn busywork into impact\n\nYour AI roadmap, built in partnership\n\n## A Trusted Partner to the Industry's Leading Owners & Operators.\n\n![Nuveen](https://cove.is/hubfs/Client%20Logos/Nuveen.png)\n\n![Beacon Capital Partners](https://cove.is/hubfs/Client%20Logos/Beacon.png)\n\n![Perform Properties](https://cove.is/hubfs/Client%20Logos/Perform%20Properties.png)\n\n![Cushman & Wakefield](https://cove.is/hubfs/Client%20Logos/Cushman%20and%20Wakefield.png)\n\n![Rudin](https://cove.is/hubfs/Client%20Logos/Rudin.png)\n\n![Blackstone](https://cove.is/hubfs/Client%20Logos/Blackstone.png)\n\n![Longfellow](https://cove.is/hubfs/Client%20Logos/Longfellow.png)\n\n![Silverstein Properties](https://cove.is/hubfs/Client%20Logos/Silverstein.png)\n\n![American Real Estate Partners](https://cove.is/hubfs/Client%20Logos/AREP.png)\n\n![BioMed Realty](https://cove.is/hubfs/Client%20Logos/BioMed.png)\n\n![RXR](https://cove.is/hubfs/Client%20Logos/RXR.png)\n\n![Kairos Real Estate Partners](https://cove.is/hubfs/Client%20Logos/Kairos.png)\n\n- **Building Operations** that unify work orders, preventive maintenance, and engineering workflows into one source of truth, so every asset runs to the same standard.\n[Learn more](https://cove.is/product/building-operations?hsLang=en)\n\n- **Tenant Experience** that gives occupants one front door to your portfolio, turning amenities, requests, and communications into a connected experience that builds retention.\n[Learn more](https://cove.is/product/tenant-experience?hsLang=en)\n\n- **Visitor Management** that runs the front desk with pre-registration, host notifications, and a check-in flow your security, ops, and tenant teams all share.\n[Learn more](https://cove.is/product/visitor-management-software?hsLang=en)\n\n- **CoveAI** working alongside your team across every building, compounding portfolio intelligence over time so the longer you run on Cove, the smarter your operation gets.\n[Learn more](https://cove.is/ai-property-management-software?hsLang=en)\n\nCove Platform, Self-Assembling Showcase\n\nOperations _/_ **Work Orders**\n\nSearch...\n\nOD\n\n# Work Orders\n\nTriage, schedule, and track maintenance tickets across your portfolio.\n\nAll **30**Scheduled **22**In Progress **4**On Hold **2**Overdue **2**\n\n| ID | Site | Category | Issue Type | Submitted | Status | Esc. |\n| --- | --- | --- | --- | --- | --- | --- |\n| WO-2461 | Meridian Plaza | Access Card | Freight Request | Dec 18, 2025 | Scheduled | No |\n| WO-2487 | Harbor Point | Concierge | Reservation Mgmt | May 18, 2026 | In Progress | No |\n| WO-2465 | The Lattice | Amenity Reservation | Office Setup | May 01, 2026 | Open | No |\n| WO-2512 | Gateway Tower | HVAC | Temperature | Jun 01, 2026 | In Progress | Yes |\n| WO-2402 | Vista West | Plumbing | Leak Repair | Feb 06, 2026 | On Hold | Yes |\n| WO-2403 | Vista West | Electrical | Lighting Outage | Feb 06, 2026 | Scheduled | No |\n\n**Property Home**\n\nSearch...\n\nOD\n\nMeridian Plaza\n\n# Welcome, Owen!\n\n### Events\n\nSEE ALL\n\nSummer Rooftop Social\n\nJun 9, 2026\n\n5:00 PM - 7:00 PM\n\nRooftop Terrace\n\nTSA PreCheck Enrollment Day\n\nJun 16, 2026\n\n9:00 AM - 3:00 PM\n\nConcourse Level, Suite C\n\n### Amenities\n\nThe Vault Lounge\n\nThe Assembly\n\nBike Room\n\nFront Desk _/_ **Visitor Log**\n\nSearch...\n\nOD\n\nVisitor Log\n\nEvery guest in the building, across your portfolio.\n\nAll **312**On Site **48**Checked Out **251**Flagged **2**\n\n| Visitor | Site | Host | Company | Arrival | Status |\n| --- | --- | --- | --- | --- | --- |\n| DLDana Lewis | Meridian Plaza | PSPriya Shah | Northwind | 9:30 AM | On Site |\n| MRMarco Ruiz | Harbor Point | LBLiz Braden | Acme Co | 10:05 AM | On Site |\n| SKSara Kim | Gateway Tower | OCOwen Castillo | Vertex Inc | 8:50 AM | Checked Out |\n| THTom Hale | The Lattice | NBNadia Brooks | Beacon LLC | 11:20 AM | Expected |\n| ECErin Cole | Meridian Plaza | MLMarcus Lane | Pixel Co | 9:58 AM | On Site |\n| RPRaj Patel | Vista West | SDSela Davis | Northwind | 7:45 AM | Checked Out |\n\nCove Product Tour, Self-Assembling\n\n# New Announcement\n\nAnnouncement Type\n\nAnnouncement types help organize communications, determine the sender name recipients see, and let recipients opt in or out of each type.\n\nProperty Communications\n\nSent From Name: Cove Property Team (buildings@cove.is)\n\nMarketing Announcements\n\nSent From Name: Promotional Offer (buildings@cove.is)\n\nEmergency Messages\n\nSent From Name: Cove Emergency Team (buildings@cove.is)\n\nEmail Content\n\nSubject \\*\n\nMessage Body \\*\n\n### Unified Tech Stack\n\nEliminate operational silos and reduce costs by managing every system through a single, connected foundation.\n\n### Instant Intelligence\n\nAutomate everyday workflows with evolving AI built alongside leading property teams.\n\n### Proven Partnership\n\nStay aligned with your long-term goals through high-touch engagement and real-world iteration.\n\nBuilt for your team\n\n## Tailored Solutions forEvery Stakeholder\n\nOne platform, three perspectives. Cove adapts to how your team actually works, whether you're running operations, managing assets, or keeping systems online.\n\n01 / Operators\n\n### Property Managers\n\nStop jumping between systems. Run operations, visitors, and tenant requests in one platform while AI automates the routine work.\n\n- Tenants get answers instantly\n- Visitors check in without you\n- Less busywork, more time for what matters\n\n[Explore for managers](https://cove.is/solution/property-managers?hsLang=en)\n\n02 / Owners\n\n### Landlords\n\nTurn fragmented building data into portfolio intelligence that helps you protect NOI, improve performance, and grow long-term asset value.\n\n- Portfolio-wide building visibility\n- Real-time asset performance\n- Benchmarking and forecasting\n\n[Explore for landlords](https://cove.is/solution/landlords?hsLang=en)\n\n03 / Field teams\n\n### Engineers\n\nRun work orders, preventive maintenance, and equipment tracking in one platform while AI helps you spot problems early and keep systems running.\n\n- Smart work order dispatch\n- Preventive maintenance alerts\n- Full equipment history\n\n[Explore for engineers](https://cove.is/solution/engineers?hsLang=en)\n\nAI Built for Property Operations\n\n## Intelligence That  Does the Work\n\nCove's AI writes communications, vets vendor paperwork, and distills endless work order chains, so your team stays ahead, not buried.\n\nYour note\n\nwater off flrs 12-15 fri 9-11am\n\nPOLISHING WITH AI\n\nScheduled Water Maintenance Friday\n\nWater service on Floors 12–15 will be temporarily unavailable Friday from 9:00–11:00 AM. Thank you for your patience.\n\nSending via\nPush\n\nEmail\n\nSMS\n\nVoice\n\nAI Tenant Comms\n\n### A rough note in. Polished communications out.\n\nJot a quick line. Cove rewrites it as a clear, professional announcements, event descriptions and highlights and sends it via push, email, SMS, and voice call.\n\nCOI\n\nInsuredAcme HVAC\n\nGL Limit$2M\n\nExpires12/31/26\n\nAdditionalListed\n\nCompliant\n\nCOI Extraction\n\n### Every vendor COI, read and checked.\n\nCove pulls limits, expirations, and named insureds from any Certificate of Insurance, and flags whether it meets your building's requirements.\n\nTenantCeiling leaking in 4B\n\nPMSending plumber today\n\nVendorOn the way, ETA 2pm\n\nPMAccess via master key\n\nTenantAny ETA on fix?\n\nPMWaiting on parts…\n\nVendorParts arrive Thursday\n\nPMScheduled Thu 2pm\n\nAI Summary\n47 messages\n\n#### Ceiling Leak · Unit 4B\n\n- Plumber scheduled Thu 2pm\n\n- Access via master key confirmed\n\n- Parts arriving Thursday\n\nLast updated 2m agoIn progress\n\nWork Order Intelligence\n\n### Endless threads, one clean summary.\n\nLong back-and-forth conversations collapse into a tight status update: who's doing what, what's done, and what's still open.\n\n[Learn More About CoveAI](https://cove.is/ai-property-management-software?hsLang=en)\n\nCase Study\n\n## Powering the Willis Tower\n\nCove powers the tenant experience at Chicago's Willis Tower, the largest multi-tenant office building in the Western Hemisphere.\n\nThrough the custom white-label My Willis Tower app, thousands of tenants can reserve conference space, RSVP to events, register visitors, order food, and book fitness classes, making it easy to access and use everything the building offers.\n\nThe result is a more active, modern workplace experience that strengthens tenant satisfaction and retention while enabling the property team to deliver amenities, services, and programming at scale.\n\n[Read the Full Story](https://cove.is/cove-powers-the-willis-tower?hsLang=en)\n\n![My Willis Tower app with Cove](https://cove.is/hubfs/Image_fx%20(9)%20(1)%20(1)-1.webp)\n\n![RXR Case Study with Cove](https://cove.is/hs-fs/hubfs/custom-video-thumbnails/RXR%20Case%20Study%20-%20Main-thumb-Mar-04-2026-03-31-45-4456-PM.jpeg?length=1920)\n\nRXR Case Study - Main \\| HubSpot Video\n\n![RXR Video Case Study](https://21927082.fs1.hubspotusercontent-na1.net/hub/21927082/hubfs/custom-video-thumbnails/RXR%20Case%20Study%20-%20Main-thumb-Mar-04-2026-03-31-45-4456-PM.jpeg?length=1920)\n\nCustomer Story\n\n## How RXR Unified Their Portfolio with Cove\n\nHear why one of the country's leading owner-operators consolidated building operations and tenant experience onto Cove.\n\nRXR unified its teams on a single platform, cut tool sprawl, and gained portfolio-wide visibility, saving roughly $0.05 per square foot across the portfolio.\n\n30+\n\nNative Integrations\n\n9\n\nCategories Covered\n\nOpen\n\nAPI & Webhooks\n\nAllAccess ControlAccounting & PaymentsParkingFood OrderingAmenity ManagementResource CalendarsOccupancy SensingBuilding AnalyticsTransit Data\n\n![LenelS2](https://cove.is/hubfs/Lenel.png)Access Control\n\n![Genetec](https://cove.is/hubfs/Genetec.png)Access Control\n\n![Openpath](https://cove.is/hubfs/Open%20Path.png)Access Control\n\n![Datawatch Systems](https://cove.is/hubfs/Datawatch.png)Access Control\n\n![Genea](https://cove.is/hubfs/Genea.png)Access Control\n\n![C-CURE](https://cove.is/hubfs/C-Cure.png)Access Control\n\n![Kastle](https://cove.is/hubfs/Kastle.png)Access Control\n\n![Access Control Partner](https://cove.is/hubfs/S.png)Access Control\n\n![AMAG](https://cove.is/hubfs/AMAG.png)Access Control\n\n![Wavelynx](https://cove.is/hubfs/Wavelynx.png)Access Control\n\n![DSX](https://cove.is/hubfs/DSX.png)Access Control\n\n![HID](https://cove.is/hubfs/HID-1.png)Access Control\n\n![Avigilon Alta](https://cove.is/hubfs/Avigilonalta.png)Access Control\n\n![MRI](https://cove.is/hubfs/MRI.png)Accounting\n\n![Yardi](https://cove.is/hubfs/Yardi.png)Accounting\n\n![Stripe](https://cove.is/hubfs/Stripe.png)Payments\n\n![Density](https://cove.is/hubfs/Density.png)Occupancy\n\n![SKIDATA](https://cove.is/hubfs/Skidata.png)Parking\n\n![Parkable](https://cove.is/hubfs/parkable.png)Parking\n\n![Amano](https://cove.is/hubfs/Amano.png)Parking\n\n![Vend](https://cove.is/hubfs/Vend.png)Parking\n\n![Flash](https://cove.is/hubfs/Flash.png)Parking\n\n![Tripleseat](https://cove.is/hubfs/Tripleseat.png)Amenities\n\n![Mindbody](https://cove.is/hubfs/Mindbody.png)Amenities\n\n![GoTab](https://cove.is/hubfs/GoTab.png)Food\n\n![Ritual](https://cove.is/hubfs/Ritual.png)Food\n\n![Square](https://cove.is/hubfs/Square.png)Food\n\n![Toast](https://cove.is/hubfs/Toast-1.png)Food\n\n![KODE Labs](https://cove.is/hubfs/Kodelabs.png)Analytics\n\n![Google Calendar](https://cove.is/hubfs/Google%20Calendar.png)Calendar\n\n![Outlook](https://cove.is/hubfs/Outlook.png)Calendar\n\n![Actionfigure](https://cove.is/hubfs/Actionfigure.png)Transit\n\nNo integrations in this category yet.\n\n![Yardi](https://cove.is/hubfs/Yardi.png)\n\n### Always-Synced Yardi Data\n\nCove integrates with your existing specialized tools to eliminate operational silos and keep data moving.\n\n### Built to Scale\n\nA single, connected foundation designed to evolve alongside the industry's leading owners and operators.\n\n### Security You Can Trust\n\nEnd-to-end SOC 2 Type II protection keeps your building and tenant data fully safeguarded.\n\nTestimonials\n\n## What Customers Say About Cove\n\nReal stories from finance, ops, and IT leaders who unified their stack with Cove.\n\n“\n\nOverall, we had an outstanding experience with Cove and would highly recommend them as a trusted resource for both work order systems and apps.”\n\nRyan Hursh\n\nAsset Management, Vallarta Properties\n\n![Vallarta Properties logo](https://cove.is/hubfs/Vallarta%20Properties%20OR%20artisanventure.png)\n\n“\n\nWe wouldn't be here today without the support we got from the Cove team. They walked us through every step, customized the setup, and worked directly with our vendors.”\n\nTim Rivett\n\nGeneral Manager, Samuels & Associates\n\n![Samuels & Associates logo](https://cove.is/hubfs/Samuels%20Associates.png)\n\n“\n\nIn Cove, we have found a company that we believe can help landlords shape the future of work. Cove sets a new standard for technology in the built environment.”\n\nJohn Fitzpatrick\n\nCTO of Alternate Asset Management, Blackstone\n\n![Blackstone logo](https://cove.is/hubfs/Blackstone-PRESS-QUALITY-6312.webp)\n\n“\n\nThe consolidation of our tech has resulted in a savings of about $0.05 per square foot. Spread that across the size of our portfolio, and I'll let you do the math.”\n\nMichael Aisner\n\nSVP, Head of Property Management & ESG, RXR\n\n![RXR logo](https://cove.is/hubfs/RXR.png)\n\n“\n\nHaving a dedicated person to bounce ideas off of was great. The weekly meetings are wonderful for catching up on anything that came up and working through issues in real time.”\n\nMelissa Huston, CPM\n\nProperty Manager, The John Buck Company\n\n![The John Buck Company logo](https://cove.is/hubfs/JBC.png)\n\n“\n\nBuilding Engines was working fine for our team, but until we implemented Cove, we didn't realize what we were missing.”\n\nJamie Adams\n\nProperty Manager, Boyle Investment Company\n\n![Boyle Investment Company logo](https://cove.is/hubfs/Boyle.png)\n\n[See More Success Stories →](https://cove.is/buildings-powered-by-cove?hsLang=en)\n\nResources\n\n## Resources for Owners & Operators\n\nGuides, reports, and insights to help you run excellent buildings.\n\n[tool **The Portfolio Operations Scorecard** Read more →](https://landing.cove.is/portfolio-operations-scorecard?hsLang=en) [webinar **Scale tenant experience across every campus.** Read more →](https://landing.cove.is/scaling-tenant-experience-in-life-science?hsLang=en) [report **Office Vacancy Eases to 18% as Quality Concentrates Demand** Read more →](https://landing.cove.is/office-report-vacancy-eases-to-18-as-quality-concentrates-demand?hsLang=en)\n\n[Access More Resources](https://cove.is/building-operator-resources?hsLang=en)\n\n## Ready to reimagine what's possible in your building?\n\nCove helps leading property teams simplify operations, reduce costs, and improve tenant satisfaction, all through one unified platform. If you're looking to create a connected, best-in-class experience across your building or portfolio, we're here to help.\n\n[Modernize My Building](https://landing.cove.is/book-a-demo?hsLang=en) [Get Custom Pricing](https://landing.cove.is/get-pricing-cove?hsLang=en)","capture_id":"8111a3d7ed0d03a342328d0f318c142d405e62f8706f519e37b198754b5dc5f9","captured_at":"2026-10-05T13:34:20.371Z","published_at":null,"indexed_at":"2026-10-05T13:34:20.397Z","truncated":0,"scope_tier":"primary","monitor_reason":"","last_error":"Firecrawl HTTP 402 (payment required: check the provider account credits or billing)","last_attempt_at":"2026-10-12T13:29:54.880Z","enabled":1,"evidence_notes":[],"text_available":true,"media":["https://cove.is/hs-fs/hubfs/Cove_Logo_Updated%20(1).png?width=96&height=41&name=Cove_Logo_Updated%20(1).png","https://cove.is/hubfs/Commercial%20Building%20Management%20Software%20-%203.png","https://cove.is/hs-fs/hubfs/Video%20Thumbnails/video-thumbnail-Aug-24-2026-08-17-44-9231-PM.jpg?length=1920","https://21927082.fs1.hubspotusercontent-na1.net/hub/21927082/hubfs/Video%20Thumbnails/video-thumbnail-Aug-24-2026-08-17-44-9231-PM.jpg?length=1920","https://cove.is/hubfs/Client%20Logos/Nuveen.png","https://cove.is/hubfs/Client%20Logos/Beacon.png","https://cove.is/hubfs/Client%20Logos/Perform%20Properties.png","https://cove.is/hubfs/Client%20Logos/Cushman%20and%20Wakefield.png","https://cove.is/hubfs/Client%20Logos/Rudin.png","https://cove.is/hubfs/Client%20Logos/Blackstone.png","https://cove.is/hubfs/Client%20Logos/Longfellow.png","https://cove.is/hubfs/Client%20Logos/Silverstein.png","https://cove.is/hubfs/Client%20Logos/AREP.png","https://cove.is/hubfs/Client%20Logos/BioMed.png","https://cove.is/hubfs/Client%20Logos/RXR.png","https://cove.is/hubfs/Client%20Logos/Kairos.png","https://cove.is/hubfs/Image_fx%20(9)%20(1)%20(1)-1.webp","https://cove.is/hs-fs/hubfs/custom-video-thumbnails/RXR%20Case%20Study%20-%20Main-thumb-Mar-04-2026-03-31-45-4456-PM.jpeg?length=1920","https://21927082.fs1.hubspotusercontent-na1.net/hub/21927082/hubfs/custom-video-thumbnails/RXR%20Case%20Study%20-%20Main-thumb-Mar-04-2026-03-31-45-4456-PM.jpeg?length=1920","https://cove.is/hubfs/Lenel.png","https://cove.is/hubfs/Genetec.png","https://cove.is/hubfs/Open%20Path.png","https://cove.is/hubfs/Datawatch.png","https://cove.is/hubfs/Genea.png","https://cove.is/hubfs/C-Cure.png","https://cove.is/hubfs/Kastle.png","https://cove.is/hubfs/S.png","https://cove.is/hubfs/AMAG.png","https://cove.is/hubfs/Wavelynx.png","https://cove.is/hubfs/DSX.png","https://cove.is/hubfs/HID-1.png","https://cove.is/hubfs/Avigilonalta.png","https://cove.is/hubfs/MRI.png","https://cove.is/hubfs/Yardi.png","https://cove.is/hubfs/Stripe.png","https://cove.is/hubfs/Density.png","https://cove.is/hubfs/Skidata.png","https://cove.is/hubfs/parkable.png","https://cove.is/hubfs/Amano.png","https://cove.is/hubfs/Vend.png","https://cove.is/hubfs/Flash.png","https://cove.is/hubfs/Tripleseat.png","https://cove.is/hubfs/Mindbody.png","https://cove.is/hubfs/GoTab.png","https://cove.is/hubfs/Ritual.png","https://cove.is/hubfs/Square.png","https://cove.is/hubfs/Toast-1.png","https://cove.is/hubfs/Kodelabs.png","https://cove.is/hubfs/Google%20Calendar.png","https://cove.is/hubfs/Outlook.png","https://cove.is/hubfs/Actionfigure.png","https://cove.is/hubfs/Vallarta%20Properties%20OR%20artisanventure.png","https://cove.is/hubfs/Samuels%20Associates.png","https://cove.is/hubfs/Blackstone-PRESS-QUALITY-6312.webp","https://cove.is/hubfs/RXR.png","https://cove.is/hubfs/JBC.png","https://cove.is/hubfs/Boyle.png","https://cove.is/hs-fs/hubfs/Cove_Logo_Updated%20(1","https://cove.is/hubfs/Image_fx%20(9"],"interpretation":"Unreviewed source evidence. 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