{"source_id":"cove-watch-02","company":"Cove","kind":"page","category":"product","title":"Seamless Building Operations Software | Cove","url":"https://cove.is/product/building-operations","body":"[![Cove_Logo_Updated (1)](https://cove.is/hs-fs/hubfs/Cove_Logo_Updated%20(1).png?width=96&height=41&name=Cove_Logo_Updated%20(1).png)](https://cove.is/?hsLang=en)\n\n[Book a Demo](https://landing.cove.is/book-a-demo?hsLang=en)\n\nBuilding Operations\n\n# Every Part of Building Operations, Running as One.\n\nEvery building operation, unified on one platform that puts AI to work across your portfolio.\n\n[See Cove in Action](https://landing.cove.is/book-a-demo?hsLang=en) [Get Custom Pricing](https://landing.cove.is/get-pricing-cove?hsLang=en)\n\nOperations _/_ **Work Orders**\n\nSearch...\n\nOD\n\n# Work Orders\n\nTriage, schedule, and track maintenance tickets across your portfolio.\n\nAll **30**Scheduled **22**In Progress **4**On Hold **2**Overdue **2**\n\n| ID | Site | Category | Issue Type | Submitted | Status | Esc. |\n| --- | --- | --- | --- | --- | --- | --- |\n| WO-2461 | Meridian Plaza | Access Card | Freight Request | Dec 18, 2025 | Scheduled | No |\n| WO-2487 | Harbor Point | Concierge | Reservation Mgmt | May 18, 2026 | In Progress | No |\n| WO-2465 | The Lattice | Amenity Reservation | Office Setup | May 01, 2026 | Open | No |\n| WO-2512 | Gateway Tower | HVAC | Temperature | Jun 01, 2026 | In Progress | Yes |\n| WO-2402 | Vista West | Plumbing | Leak Repair | Feb 06, 2026 | On Hold | Yes |\n| WO-2403 | Vista West | Electrical | Lighting Outage | Feb 06, 2026 | Scheduled | No |\n\nTrusted by the teams behind 1B+ SF of commercial real estate.\n\n![Blackstone logo](https://cove.is/hubfs/Client%20Logos/Blackstone.png)![Nuveen logo](https://cove.is/hubfs/Client%20Logos/Nuveen.png)![BioMed Realty logo](https://cove.is/hubfs/Client%20Logos/BioMed.png)![Cushman & Wakefield logo](https://cove.is/hubfs/Client%20Logos/Cushman%20and%20Wakefield.png)![Rudin logo](https://cove.is/hubfs/Client%20Logos/Rudin.png)![RXR logo](https://cove.is/hubfs/Client%20Logos/RXR.png)![Longfellow logo](https://cove.is/hubfs/Client%20Logos/Longfellow.png)\n\nThe Cove approach\n\n## Bring Your Whole Operation Onto One System.\n\nCove unifies the work orders, maintenance, inspections, and compliance your team runs across separate tools into a single source of truth, so every building holds to the same standard and nothing slips through the cracks.\n\n#### Operations today\n\nWork order app ✕PM spreadsheet ✕COI folder ✕Inspection forms ✕Email threads ✕Visitor log ✕Access system ✕\n\n#### Operations on Cove\n\nOne operating system\n\n### Everything, running as one\n\nEvery work order, inspection, certificate, and asset in a single source of truth your whole team shares.\n\nWhat you can run\n\n## Everything Operations Touches, in One Platform.\n\n### Work Orders\n\nCreate, assign, and resolve in one flow, with the right tech routed automatically.\n\n### Preventive Maintenance\n\nCustom schedules that trigger work before equipment fails, not after.\n\n### Inspections\n\nTemplates with custom questions and required responses, built to your standard.\n\n### COI & Compliance\n\nStore certificates, track coverage, and keep every building audit-ready.\n\n### Equipment & QR Tracking\n\nScan any asset to log work and pull its full maintenance history on the spot.\n\n### Visitors & Access\n\nPre-registration, host alerts, and mobile access, connected to the same system.\n\nBuilt for everyone\n\n## A Modern Platform Every Team Actually Wants to Use.\n\nIntuitive enough for the property manager coordinating the day, powerful enough for the engineering team in the field, and clear enough for the executives watching portfolio performance. One platform, every perspective.\n\n01 / Operators\n\n### Property Managers\n\nRun the day from one place, from work orders and vendors to inspections and tenant requests.\n\n- One inbox for every request\n- Vendors and COIs always in check\n- More time on site, less in spreadsheets\n\n02 / Field teams\n\n### Engineering Teams\n\nBuilt for the field, with everything an engineer needs on any device.\n\n- Smart work order dispatch\n- Preventive maintenance alerts\n- Full equipment history by QR scan\n\n03 / Leadership\n\n### Executives & Owners\n\nSee the whole portfolio at a glance, with the data to back every decision.\n\n- Portfolio-wide performance\n- Benchmarking and forecasting\n- Reporting that protects NOI\n\nIntelligence that does the work\n\n## The Longer You Run on Cove, the More It Handles.\n\nCove's AI reads the paperwork, watches the data, and distills the noise, so your team spends its time on the building, not on the manual work.\n\nWork order intelligence\n\n### Endless Threads In. One Clear Status Out.\n\nLong back-and-forth between tenants, managers, and vendors collapses into a tight summary: who's doing what, what's done, and what's still open. No scrolling required.\n\nWork Order #4821 · Ceiling leak, Unit 4B38 messages\n\nTenantCeiling leaking in 4B, getting worse.\n\nManagerSending a plumber today.\n\nVendorOn the way, ETA 2pm. Parts may be needed.\n\n↓ CONDENSED BY COVE AI ↓\n\n##### Status summary\n\n- Plumber scheduled, Thursday 2:00pm\n- Access via master key confirmed\n- Replacement parts arriving Thursday\n\nCOI extraction\n\n### Every Vendor Certificate, Read and Checked.\n\nCove pulls limits, expirations, and named insureds from any Certificate of Insurance, then flags whether it meets the building's requirements before the vendor ever sets foot on site.\n\nCertificate of InsuranceAuto-read\n\nInsuredAcme HVAC Services\n\nGeneral liability limit$2,000,000\n\nExpires12 / 31 / 26\n\nAdditional insuredListed ✓\n\nMeets building requirements\n\nUnified dashboard\n\n### Your Whole Portfolio's Performance, in Seconds.\n\nOne dashboard across every building gives you a clean read on performance at a glance, so you can see what is on track and what needs attention without pulling a single report.\n\nInsights by Cove · Site ComparisonLive\n\nInsight Summary\n\n• 182 inspections outstanding, 41% above expected, largest backlog at 800 District.\n\n• 520 Columbus is running 33% more open work orders than the portfolio average.\n\nTotal Work Orders\n\n707\n\n+1.8%\n\nCompletion Rate\n\n89%\n\n+1.8%\n\nLabor Hours\n\n4,524\n\n+6.4%\n\nTotal Billable\n\n$149K\n\n+3.7%\n\nCOI Compliance\n\n90%\n\n+2.7%\n\nOverdue Tasks\n\n33\n\n-10.7%\n\nWork Orders by Site\n\n800 District **145**\n\nMeridian Center **128**\n\n300 LeSar **112**\n\n188 Park Ave **87**\n\n520 Columbus **78**\n\nMore than operations\n\n## Centralize Your Data. Compound Your Advantage.\n\nWhile point solutions keep your data fragmented, Cove unifies operations, tenant experience, and visitor management into one source of truth that compounds as AI accelerates, sharpening insight and automating work to keep your portfolio ahead.\n\nBuilding Operations\n\nTenant Experience\n\nVisitor Management\n\nCove OS\n\n### One Source of Truth\n\nEvery team, every building, all your data centralized in a single operating system.\n\nCompounding insight\n\nRevolutionary automation\n\nIndustry benchmarking\n\nWhat changes\n\n## When the Building Runs as One.\n\n$0.00 _/SF_\n\nSaved by RXR consolidating their tech stack onto Cove.\n\n4 _-_ 8\n\nSystems consolidated when moving to Cove.\n\n0 _+_\n\nNative integrations, so your existing systems stay yours.\n\n![RXR case study video](https://cove.is/hs-fs/hubfs/custom-video-thumbnails/RXR%20Case%20Study%20-%20Main-thumb-Mar-04-2026-03-31-45-4456-PM.jpeg?length=1920)\n\nProof in market\n\n### How RXR Operates as One.\n\nRXR's SVP, Head of Property Management & ESG, on running operations and tenant experience as one platform with Cove.\n\n[See More Case Studies](https://cove.is/buildings-powered-by-cove?hsLang=en)\n\nTestimonials\n\n## The Teams That Run on Cove Stay Ahead of It.\n\n“\n\nThe consolidation of our tech has resulted in a savings of about $0.05 per square foot. Spread that across the size of our portfolio, and I'll let you do the math.”\n\nMichael Aisner\n\nHead of Property Management, RXR\n\n“\n\nWe wouldn't be here without the Cove team. They walked us through every step, customized the setup, and worked directly with our vendors. If something didn't work, they had a solution.”\n\nTim Rivett\n\nGeneral Manager, Samuels & Associates\n\n“\n\nBuilding Engines was working fine for our team, but until we implemented Cove, we didn't realize what we were missing.”\n\nJamie Adams\n\nProperty Manager, Boyle Investment Company\n\n## Ready to Run Your Building as One?\n\nSee how Cove consolidates your operations, automates the busywork, and keeps every building to the same standard, with a team that customizes the setup and stays invested from day one.\n\n[Modernize My Building](https://landing.cove.is/book-a-demo?hsLang=en) [Get Custom Pricing](https://landing.cove.is/get-pricing-cove?hsLang=en)","capture_id":"3288a723d674b97ae9fbaf11abb84d618cf573ec3832c6b87313d7140c351ca5","captured_at":"2026-10-05T13:34:31.322Z","published_at":null,"indexed_at":"2026-10-05T13:34:31.345Z","truncated":0,"scope_tier":"primary","monitor_reason":"Track operational feature breadth, equipment/QR workflows, automation, reporting, and migration toward a unified platform.","last_error":"Firecrawl HTTP 402 (payment required: check the provider account credits or billing)","last_attempt_at":"2026-10-12T13:30:02.241Z","enabled":1,"evidence_notes":[],"text_available":true,"media":["https://cove.is/hs-fs/hubfs/Cove_Logo_Updated%20(1).png?width=96&height=41&name=Cove_Logo_Updated%20(1).png","https://cove.is/hubfs/Client%20Logos/Blackstone.png","https://cove.is/hubfs/Client%20Logos/Nuveen.png","https://cove.is/hubfs/Client%20Logos/BioMed.png","https://cove.is/hubfs/Client%20Logos/Cushman%20and%20Wakefield.png","https://cove.is/hubfs/Client%20Logos/Rudin.png","https://cove.is/hubfs/Client%20Logos/RXR.png","https://cove.is/hubfs/Client%20Logos/Longfellow.png","https://cove.is/hs-fs/hubfs/custom-video-thumbnails/RXR%20Case%20Study%20-%20Main-thumb-Mar-04-2026-03-31-45-4456-PM.jpeg?length=1920","https://cove.is/hs-fs/hubfs/Cove_Logo_Updated%20(1"],"interpretation":"Unreviewed source evidence. 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