{"source_id":"visitt-11059565","company":"Visitt","kind":"documentation","category":"documentation","title":"How to Archive and Restore Contacts | Visitt - Help Center","url":"https://help.visitt.io/en/articles/11059565-how-to-archive-and-restore-contacts","body":"[Skip to main content](https://help.visitt.io/en/articles/11059565-how-to-archive-and-restore-contacts#main-content)\n\n# How to Archive and Restore Contacts\n\nIn this guide, we'll walk through how to manage contacts, including the ability to archive contacts when needed and restore them.\n\nWritten by Basman Abu Gazi\nApril 20, 2025\n\nTable of contents\n\n[Archiving a Contact](https://help.visitt.io/en/articles/11059565-how-to-archive-and-restore-contacts#h_9fccf0fed0)[Restoring a Contact from the Archive](https://help.visitt.io/en/articles/11059565-how-to-archive-and-restore-contacts#h_66829c4450)\n\n🚩 **Only Admins or Managers with tenant management permissions** can archive or restore contacts.\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1466698040/b078904cf5501b27cfb0ef2abacd/image.png?expires=1791207900&signature=f5e834d58e1776f9daf483506c4f6de32014257779f2dbb4627ca2e1db4f69e0&req=dSQhEM93lYFbWfMW1HO4zTNgC8dGmSueNHXn0t0YQibuu7Ij27WcPjNDUShe%0A%2Bv3tuCY6PFh7%2B0CqcQ8%3D%0A)\n\n## Archiving a Contact\n\nSteps to archive a contact:\n\n1. Go to the **[Tenants](https://app.visitt.io/tenants#tenants)** page.\n\n2. Click on the **[Contacts](https://app.visitt.io/tenants#contacts)** tab.\n\n3. Select the contact you want to archive.\n\n4. Click the **Archive** button in the relevant column.\n\n​\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1466702020/4e768dcc962c7f2a5e0b54c55f60/image.png?expires=1791207900&signature=58a16a6a375e5a04489ffb4434274d5ba14c7d5260047946a59b5ef2d93fd8d2&req=dSQhEM5%2Bn4FdWfMW1HO4zSSzxBGiVV2AY%2BhmL%2B0fKfXubAlG0BkeEsdZ1xqL%0ANcrR%0A)\n\n💡Important Note: Archiving a contact does not delete any data — it simply hides the contact from the active view, allowing you to keep your workspace organized without losing important information.\n\n* * *\n\n## Restoring a Contact from the Archive\n\nTo restore a contact from the archive:\n\n1. Go to **Tenants > Contacts**.\n\n2. Click the **Archive** toggle on the right side of the table (as shown in the screenshot).\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1466703679/b310636e8666a93dde1b3cd0e388/image.png?expires=1791207900&signature=1267e6d44dfcf0d9e4590b12b97626b3601a00499d2eef011d5546d9c01d9e35&req=dSQhEM5%2BnodYUPMW1HO4zdnQk6%2FIEKRVI0xuYGk1%2FLZXsqq4yVYq8tCEeCKj%0AciA8%0A)\n\n3. You will now see only archived contacts.\n\n4. Click the **Columns** button and make sure the **Restore** column is selected.\n\n​\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1466706274/19443e08f96dd5f5525447e84e1c/image.png?expires=1791207900&signature=ae1e96f23dcc38783b510957bad041ee64b90ac61ff8d9c428b23c397f6940b7&req=dSQhEM5%2Bm4NYXfMW1HO4zaJ%2BKwiFB2SdOKrQ%2BLhJQExDx4%2FxStNXmv6UOh1J%0A4qC%2F%0A)\n\n5. Click the **Restore** button next to the contact you'd like to reactivate.\n\n​\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1466707889/796738cf944b0dd5f05a93fab3d6/image.png?expires=1791207900&signature=56d774ccd33659f4de05b8a970ef51627ed1718fa7e7ed06e538a3ba2f55c1b0&req=dSQhEM5%2BmolXUPMW1HO4zfFgSVwYG9mtqh0ECGi7NjMVA3CJK945Qe2GEVbv%0AuaTY%0A)\n\n* * *\n\nThank you for reading! We hope this guide helped you better manage your contacts. If you have any further questions, we're always here to help via the **Help** button in the app.\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n* * *\n\nRelated Articles\n\n- [How to Manage Your Categories](http://help.visitt.io/en/articles/9216614-how-to-manage-your-categories)\n- [Manage Your Tenants in Visitt](http://help.visitt.io/en/articles/9394000-manage-your-tenants-in-visitt)\n- [Content: Create and Manage Tenant App Pages](http://help.visitt.io/en/articles/10575297-content-create-and-manage-tenant-app-pages)\n- [How to Create Recurring Work Orders](http://help.visitt.io/en/articles/13362516-how-to-create-recurring-work-orders)\n- [Visitors Overview](http://help.visitt.io/en/articles/16297178-visitors-overview)\n\nDid this answer your question?\n\nDisappointed Reaction😞Neutral Reaction😐Smiley Reaction😃\n\nTable of contents\n\n[Archiving a Contact](https://help.visitt.io/en/articles/11059565-how-to-archive-and-restore-contacts#h_9fccf0fed0)[Restoring a Contact from the Archive](https://help.visitt.io/en/articles/11059565-how-to-archive-and-restore-contacts#h_66829c4450)","capture_id":"2d1353733474964efbf86812e4da458f37e6375e1f9a5af509f16437a323e3f7","captured_at":"2026-10-05T13:09:30.278Z","published_at":null,"indexed_at":"2026-10-05T13:09:30.301Z","truncated":0,"scope_tier":"primary","monitor_reason":"","last_error":"Firecrawl HTTP 402 (payment required: check the provider account credits or billing)","last_attempt_at":"2026-10-12T13:08:01.690Z","enabled":1,"evidence_notes":[],"text_available":true,"media":["https://downloads.intercomcdn.com/i/o/ymv0iawf/1466698040/b078904cf5501b27cfb0ef2abacd/image.png?expires=1791207900&signature=f5e834d58e1776f9daf483506c4f6de32014257779f2dbb4627ca2e1db4f69e0&req=dSQhEM93lYFbWfMW1HO4zTNgC8dGmSueNHXn0t0YQibuu7Ij27WcPjNDUShe%0A%2Bv3tuCY6PFh7%2B0CqcQ8%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/1466702020/4e768dcc962c7f2a5e0b54c55f60/image.png?expires=1791207900&signature=58a16a6a375e5a04489ffb4434274d5ba14c7d5260047946a59b5ef2d93fd8d2&req=dSQhEM5%2Bn4FdWfMW1HO4zSSzxBGiVV2AY%2BhmL%2B0fKfXubAlG0BkeEsdZ1xqL%0ANcrR%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/1466703679/b310636e8666a93dde1b3cd0e388/image.png?expires=1791207900&signature=1267e6d44dfcf0d9e4590b12b97626b3601a00499d2eef011d5546d9c01d9e35&req=dSQhEM5%2BnodYUPMW1HO4zdnQk6%2FIEKRVI0xuYGk1%2FLZXsqq4yVYq8tCEeCKj%0AciA8%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/1466706274/19443e08f96dd5f5525447e84e1c/image.png?expires=1791207900&signature=ae1e96f23dcc38783b510957bad041ee64b90ac61ff8d9c428b23c397f6940b7&req=dSQhEM5%2Bm4NYXfMW1HO4zaJ%2BKwiFB2SdOKrQ%2BLhJQExDx4%2FxStNXmv6UOh1J%0A4qC%2F%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/1466707889/796738cf944b0dd5f05a93fab3d6/image.png?expires=1791207900&signature=56d774ccd33659f4de05b8a970ef51627ed1718fa7e7ed06e538a3ba2f55c1b0&req=dSQhEM5%2BmolXUPMW1HO4zfFgSVwYG9mtqh0ECGi7NjMVA3CJK945Qe2GEVbv%0AuaTY%0A"],"interpretation":"Unreviewed source evidence. 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