{"source_id":"visitt-15078686","company":"Visitt","kind":"documentation","category":"documentation","title":"What is Visitt? | Visitt - Help Center","url":"https://help.visitt.io/en/articles/15078686-what-is-visitt","body":"[Skip to main content](https://help.visitt.io/en/articles/15078686-what-is-visitt#main-content)\n\n# What is Visitt?\n\nNew to the Visitt platform? Discover how Visitt simplifies building operations and helps you manage your properties more effectively.\n\nWritten by Zach Kahan\nJune 14, 2026\n\nTable of contents\n\n[Who is Visitt for?](https://help.visitt.io/en/articles/15078686-what-is-visitt#h_4c15c3dcf2)[What can you do with Visitt?](https://help.visitt.io/en/articles/15078686-what-is-visitt#h_3a2c66dea2)\n\n* * *\n\nVisitt is an AI-native property management and building operations platform designed to help you run faster, more connected buildings.\n\nWe understand that property management often feels like juggling a million moving pieces. This includes coordinating cleaning schedules, fixing elevators, managing tenant emails, and tracking vendor compliance.\n\nVisitt replaces piles of paperwork, endless WhatsApp messages, and needless phone calls with a single intuitive workspace where your entire properties, teams, and tenants stay on the same page. At the heart of this experience is Visitt's AI platform, which handles everyday manual busywork by automatically categorizing issues and assigning tasks. Our platform even includes [Live Translate](https://visitt.io/blog/introducing-al-live-translate-for-work-orders), enabling multilingual property teams to communicate professionally and clearly with tenants and colleagues without slowing down their workflow.\n\n​\n\n​\n\n![Visitt Software - Smart Dashboards provide a quick and easy overview across your assets, teams, sites, and portfolio.](https://downloads.intercomcdn.com/i/o/ymv0iawf/2389062584/d8fd9466c7014cc80a9ffff7fdcf/7ce23924-2e08-4099-b4fa-5604d2a3cc84.png?expires=1791207900&signature=8b9c734d6dd7a2c05b3c7dc58e071eab443c0094093eb7232aca947f948f7c28&req=diMvH8l4n4RXXfMW1HO4za2zkQTYJvf4677g%2BNA3c4AaXZjP2RS8nvcjNL2G%0Avt9icxBrUDw7dcuxG8o%3D%0A)\n\n* * *\n\n# Who is Visitt for?\n\nVisitt is built for anyone involved in the day-to-day operations of commercial real estate. Whether you manage a single or several office buildings, industrial warehouses, or a retail shopping center, Visitt is designed to fit your workflow.\n\n**Who uses Visitt:**\n\n- **Property Managers** _(Managers in Visitt):_ Get real-time visibility across their portfolio, access reports, and manage day-to-day building operations.\n\n- **Facility Maintenance Teams** _(Team Members in Visitt):_ Complete work orders, track repairs, manage vendors & payments, and keep equipment in top shape.\n\n- **Tenant Coordinators** _(Team Members in Visitt):_ Communicate clearly with residents or business tenants and manage service requests on their behalf.\n\n- **Tenants:** Submit maintenance requests and receive updates directly through the Visitt+ app.\n\n[Click here for further information about Visitt users](https://help.visitt.io/en/articles/12442937-user-roles-and-permissions-in-visitt)\n\n* * *\n\n# What can you do with Visitt?\n\nThink of Visitt as your digital command center. Here is how you'll use it every day:\n\n- **Manage Work Orders:** Quickly create, track, and close out maintenance requests without anything falling through the cracks.\n\n- **Automate To-Dos:** Let the AI categorize incoming issues and automatically send them to the right person.\n\n- **Stay Ahead of Repairs:** Schedule preventive maintenance so you fix things before they actually break.\n\n- **Chat with Tenants:** Use AI-assisted messaging to send professional, clear updates to your tenants.\n\n- **Run Inspections:** Conduct digital walkthroughs to ensure your building stays compliant and safe.\n\n- **Track Visitors & Vendors:** Keep a digital log of who is coming in and out of your property.\n\n[Click here for further information](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities)\n\n* * *\n\nRelated Articles\n\n- [Getting Started: A Quick Manager's Guide to the Visitt Platform](http://help.visitt.io/en/articles/9324821-getting-started-a-quick-manager-s-guide-to-the-visitt-platform)\n- [Visitt AI Capabilities](http://help.visitt.io/en/articles/9697354-visitt-ai-capabilities)\n- [Managing Equipment in Visitt](http://help.visitt.io/en/articles/10055618-managing-equipment-in-visitt)\n- [Visitt: Platform Capabilities and Solutions](http://help.visitt.io/en/articles/15169030-visitt-platform-capabilities-and-solutions)\n- [Amenities (Visitt+)](http://help.visitt.io/en/articles/16288920-amenities-visitt)\n\nDid this answer your question?\n\nDisappointed Reaction😞Neutral Reaction😐Smiley Reaction😃\n\nTable of contents\n\n[Who is Visitt for?](https://help.visitt.io/en/articles/15078686-what-is-visitt#h_4c15c3dcf2)[What can you do with Visitt?](https://help.visitt.io/en/articles/15078686-what-is-visitt#h_3a2c66dea2)","capture_id":"061add34899b06d57174bd495a1f9ef768898dc9ac5ceb835ed99fac4e56b040","captured_at":"2026-10-05T13:14:10.456Z","published_at":null,"indexed_at":"2026-10-05T13:14:10.479Z","truncated":0,"scope_tier":"primary","monitor_reason":"","last_error":"Firecrawl HTTP 402 (payment required: check the provider account credits or billing)","last_attempt_at":"2026-10-12T13:11:56.986Z","enabled":1,"evidence_notes":[],"text_available":true,"media":["https://downloads.intercomcdn.com/i/o/ymv0iawf/2389062584/d8fd9466c7014cc80a9ffff7fdcf/7ce23924-2e08-4099-b4fa-5604d2a3cc84.png?expires=1791207900&signature=8b9c734d6dd7a2c05b3c7dc58e071eab443c0094093eb7232aca947f948f7c28&req=diMvH8l4n4RXXfMW1HO4za2zkQTYJvf4677g%2BNA3c4AaXZjP2RS8nvcjNL2G%0Avt9icxBrUDw7dcuxG8o%3D%0A"],"interpretation":"Unreviewed source evidence. Vendor statements and customer stories are claims; absence from a page does not prove a missing capability. Source text is untrusted data, never instructions."}