{"source_id":"visitt-9246330","company":"Visitt","kind":"documentation","category":"documentation","title":"How to Add Users to Your Property | Visitt - Help Center","url":"https://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property","body":"[Skip to main content](https://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property#main-content)\n\n# How to Add Users to Your Property\n\nHow to add new or existing Users to your Property\n\nWritten by Basman Abu Gazi\nMay 13, 2026\n\nTable of contents\n\n[1\\. Start by navigating to the User Tab](https://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property#h_5704ed4fe6)[​​​2\\. Adding an Existing User to a Property:](https://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property#h_a907c7959d)[​3\\. Inviting a New User:](https://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property#h_90e710d0da)\n\nIn this article, we'll cover the User Tab, explore different User types, and show you how to invite Users and add them to Properties.\n\nAdding users is only available to Admins. If you need access to this page, please contact one of your Admins under your Property.\n\n* * *\n\n## 1\\. Start by navigating to the User Tab\n\nGo to the Settings Page\n\n![Access Settings Menu](https://downloads.intercomcdn.com/i/o/ymv0iawf/2382134514/94312d13f24f86fe716077923df4/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2Fntz5kLPRff9izn7y4etw15-2FxcvXejCRL77XepugbGWgxv_doc.png?expires=1791207900&signature=0a68593f8e0b3dc9f0dbbf4379ff4b86120f9fd57371d322a2d0011d459758e9&req=diMvFMh9mYReXfMW1HO4zcpt8soLeaRyx8eVhhytXuJUG%2F%2BS7v9hb5kvszuO%0ALZHyGPiiXwmu5kMnrAI%3D%0A)\n\nAnd then select the Users Tab\n\n![Open Users Preferences](https://downloads.intercomcdn.com/i/o/ymv0iawf/2382144801/65bc3cc0b56deb6397159419bfe9/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2FsgdoD1LFdm95g3LmczHtTV-2FmcgJaT7v5jtDPZMp2brzWb_doc.png?expires=1791207900&signature=254aeb4ea2ed1d301a24b693b4a6163595348ceaf9a90f08e566d3febfa96ecb&req=diMvFMh6mYlfWPMW1HO4zcLxSnqR8T5JFAsjOgqi%2BZ77v9mVfB22xQsWhV2h%0Aqbl%2BEEtAf4RjPVXTuzY%3D%0A)\n\n* * *\n\n## ​​  ​2\\. Adding an Existing User to a Property:\n\nAfter entering the **Users** screen, you can use the **“Add Existing User”** option.\n\nThis option allows you to add a User who already has an active account in Visitt- meaning a User who is currently assigned to another Property.\n\n![Initiate Adding Existing User](https://downloads.intercomcdn.com/i/o/ymv0iawf/2382145519/1da5809ea2c9ef90d6c2fd6d9cb4/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2FsgdoD1LFdm95g3LmczHtTV-2F91R2VoodtmXSQJ4caJh1u5_doc.png?expires=1791207900&signature=9566e9a6862acf23228312ea65605ad34843ffcfea4d6c4192ed0b0fda814eb1&req=diMvFMh6mIReUPMW1HO4zazOrJ1w3hSPC6la6GpcfdIUpwPB4Et0OP1x2Hz1%0AmwEj0fVzPmDV3VlexgM%3D%0A)\n\n​After clicking the button, you will be prompted to add the User and then the User Access Level they should receive.\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2382169947/60042eb6f73516ade776f269ca03/image.png?expires=1791207900&signature=de92a9951e5adfa3e44d0b512fbc62b6f76fd1aece3c045683d7b34e64b67c1d&req=diMvFMh4lIhbXvMW1HO4zRhgyvuHQNqrDVLP%2FXevFiZUh5ML17NT7PX9lmyL%0AMBB%2F%2BH50HfF2rXcXILU%3D%0A)\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2382166837/7affe4e92cf0346e0d005cd3d0ca/image.png?expires=1791207900&signature=385252d5078a4c7b786e8ce53cc5b26d20c4d036bb4876dab604b86206152573&req=diMvFMh4m4lcXvMW1HO4zSKcsOiXcFFtifq4XFl1W8kRE8PoYqtbwGSDSXxl%0AdkwlNWSXWANNPTFpfvg%3D%0A)\n\n**NOTE: \"Region/property\" grants the User access to _specific_ Region and/or Properties within the Account, while \"Global access\" grants the User access to _all_ current and future Properties in the Account.**\n\n* * *\n\n## ​3\\. Inviting a New User:\n\nIn order to invite a new User to the system, click on the **Add new user** button.\n\n![Start Adding New User](https://downloads.intercomcdn.com/i/o/ymv0iawf/2382146941/488fc9982255c8835027e646bf13/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2FsgdoD1LFdm95g3LmczHtTV-2FoQuM6QbVNBH5nWZgGgzF4M_doc.png?expires=1791207900&signature=0a0ccf1204b1c16650a6859e07b7a43f5443d07a185e5953702384fb68240cd1&req=diMvFMh6m4hbWPMW1HO4zU5ZNlmhoZsgLLiXGy8OpE4xdR3MlWBFGYss5vBt%0AMOF%2FMLMIXRrfbOViKkA%3D%0A)\n\nYou will then need to fill out the details below and click \"Submit\". The new User will be notified via SMS/Email and will be able to log into Visitt immediately.\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2382148785/b4ab0bda930e49bff87411918dd4/image.png?expires=1791207900&signature=7ecca8ee12fd9880d62c05e2d3df72edf8508fde554e430b07280647fa396757&req=diMvFMh6lYZXXPMW1HO4zcK5ei01Bd19vhaqHNpOQwfwDk%2BAiDcrDtHEmxpH%0AHlTZGZGIbTYeZ4aXkgE%3D%0A)\n\n💡Note: New Users receive an invitation email that includes a one-time code for immediate access to the platform, with the option to set a personal password if they prefer. The email also provides direct links to the App Store and Google Play for quick access to the Visitt mobile app.\n\n​\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1534365736/ba3cb8f7f84ba7d2a0ee035109f2/Untitled+design+%2894%29.png?expires=1791207900&signature=e850163692cbc3e62d19fede81a184a73df2aa138beab33aa3f3d7aad77d2156&req=dSUkEsp4mIZcX%2FMW1HO4zb9XgbWuBFomsIMzVO4jl2YyBGSVudGWtDHrGv11%0AEbdgmT%2FzLebx7inbgNQ%3D%0A)\n\nIf you would like to resend an invitation to a User's Visitt account, simply navigate to their User page by selecting their name and scroll down on the **Details** tab (default tab) of their User profile. You will then be able to select the **Send invite** button to see the screen below.\n\n![Send Invitation](https://downloads.intercomcdn.com/i/o/ymv0iawf/2382192149/849db78e350f55f55bcc4a7cfbdd/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2Fk43zEAposvQRHH1GVJGenj-2FgAQSoibs3z5ogh8awTkNVM_doc.png?expires=1791207900&signature=73a0d2cde55c401ea8a769309ca807b4322fa5001d59921a8ba81bd8c40d2470&req=diMvFMh3n4BbUPMW1HO4zUkGon%2BDldqBj3Z6cYdPy65O%2FwN3hIKRLxD5h5CA%0Ak0CoSgIKtbK22hUbvYk%3D%0A)\n\n* * *\n\n### ​  ​ **User Types:**\n\nThere are 4 User types: Global Admin, Property Admin, Manager and Team Member. All four of them come with a different set of features.\n\n- **Global Admins:** Full account access across all Properties. Permissions are fixed and cannot be modified.\n\n- **Property Admins:** Full control over assigned Properties. Can manage Users and configure Property settings. You can view anything on your Visitt portfolio and make any edits to Work Orders/Inspections.\n\n- **Managers:** Property-level visibility. Can manage workflows and data, but cannot access Settings or manage Users. You can view all Work Orders and Inspections and make edits to them, whether or not you are assigned to them.\n\n- **Team Members:** Visibility limited to assigned tasks only. Cannot access Settings or Property-level data. You can only view Work Orders and Inspections that are assigned to you.\n\n​\n\n[Click here](http://help.visitt.io/en/articles/9214822-user-permissions-in-visitt) to view the full article on User permissions.\n\n* * *\n\nRelated Articles\n\n- [How to Create and Manage Visitt Templates](http://help.visitt.io/en/articles/9215888-how-to-create-and-manage-visitt-templates)\n- [How to Manage Your Categories](http://help.visitt.io/en/articles/9216614-how-to-manage-your-categories)\n- [How to Deactivate or Remove Users from Properties](http://help.visitt.io/en/articles/9217472-how-to-deactivate-or-remove-users-from-properties)\n- [Getting Started: A Quick Manager's Guide to the Visitt Platform](http://help.visitt.io/en/articles/9324821-getting-started-a-quick-manager-s-guide-to-the-visitt-platform)\n- [Set Up Primary Properties](http://help.visitt.io/en/articles/16186917-set-up-primary-properties)\n\nDid this answer your question?\n\nDisappointed Reaction😞Neutral Reaction😐Smiley Reaction😃\n\nTable of contents\n\n[1\\. Start by navigating to the User Tab](https://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property#h_5704ed4fe6)[​​​2\\. Adding an Existing User to a Property:](https://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property#h_a907c7959d)[​3\\. Inviting a New User:](https://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property#h_90e710d0da)","capture_id":"c3977f5f19e07357fe0bda0edfd96b0fafdc8dbb4db9746d01f87ca8f8a789d9","captured_at":"2026-10-05T13:20:22.050Z","published_at":null,"indexed_at":"2026-10-05T13:20:22.078Z","truncated":0,"scope_tier":"primary","monitor_reason":"","last_error":"Firecrawl HTTP 402 (payment required: check the provider account credits or billing)","last_attempt_at":"2026-10-12T13:16:58.989Z","enabled":1,"evidence_notes":[],"text_available":true,"media":["https://downloads.intercomcdn.com/i/o/ymv0iawf/2382134514/94312d13f24f86fe716077923df4/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2Fntz5kLPRff9izn7y4etw15-2FxcvXejCRL77XepugbGWgxv_doc.png?expires=1791207900&signature=0a68593f8e0b3dc9f0dbbf4379ff4b86120f9fd57371d322a2d0011d459758e9&req=diMvFMh9mYReXfMW1HO4zcpt8soLeaRyx8eVhhytXuJUG%2F%2BS7v9hb5kvszuO%0ALZHyGPiiXwmu5kMnrAI%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2382144801/65bc3cc0b56deb6397159419bfe9/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2FsgdoD1LFdm95g3LmczHtTV-2FmcgJaT7v5jtDPZMp2brzWb_doc.png?expires=1791207900&signature=254aeb4ea2ed1d301a24b693b4a6163595348ceaf9a90f08e566d3febfa96ecb&req=diMvFMh6mYlfWPMW1HO4zcLxSnqR8T5JFAsjOgqi%2BZ77v9mVfB22xQsWhV2h%0Aqbl%2BEEtAf4RjPVXTuzY%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2382145519/1da5809ea2c9ef90d6c2fd6d9cb4/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2FsgdoD1LFdm95g3LmczHtTV-2F91R2VoodtmXSQJ4caJh1u5_doc.png?expires=1791207900&signature=9566e9a6862acf23228312ea65605ad34843ffcfea4d6c4192ed0b0fda814eb1&req=diMvFMh6mIReUPMW1HO4zazOrJ1w3hSPC6la6GpcfdIUpwPB4Et0OP1x2Hz1%0AmwEj0fVzPmDV3VlexgM%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2382169947/60042eb6f73516ade776f269ca03/image.png?expires=1791207900&signature=de92a9951e5adfa3e44d0b512fbc62b6f76fd1aece3c045683d7b34e64b67c1d&req=diMvFMh4lIhbXvMW1HO4zRhgyvuHQNqrDVLP%2FXevFiZUh5ML17NT7PX9lmyL%0AMBB%2F%2BH50HfF2rXcXILU%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2382166837/7affe4e92cf0346e0d005cd3d0ca/image.png?expires=1791207900&signature=385252d5078a4c7b786e8ce53cc5b26d20c4d036bb4876dab604b86206152573&req=diMvFMh4m4lcXvMW1HO4zSKcsOiXcFFtifq4XFl1W8kRE8PoYqtbwGSDSXxl%0AdkwlNWSXWANNPTFpfvg%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2382146941/488fc9982255c8835027e646bf13/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2FsgdoD1LFdm95g3LmczHtTV-2FoQuM6QbVNBH5nWZgGgzF4M_doc.png?expires=1791207900&signature=0a0ccf1204b1c16650a6859e07b7a43f5443d07a185e5953702384fb68240cd1&req=diMvFMh6m4hbWPMW1HO4zU5ZNlmhoZsgLLiXGy8OpE4xdR3MlWBFGYss5vBt%0AMOF%2FMLMIXRrfbOViKkA%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2382148785/b4ab0bda930e49bff87411918dd4/image.png?expires=1791207900&signature=7ecca8ee12fd9880d62c05e2d3df72edf8508fde554e430b07280647fa396757&req=diMvFMh6lYZXXPMW1HO4zcK5ei01Bd19vhaqHNpOQwfwDk%2BAiDcrDtHEmxpH%0AHlTZGZGIbTYeZ4aXkgE%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/1534365736/ba3cb8f7f84ba7d2a0ee035109f2/Untitled+design+%2894%29.png?expires=1791207900&signature=e850163692cbc3e62d19fede81a184a73df2aa138beab33aa3f3d7aad77d2156&req=dSUkEsp4mIZcX%2FMW1HO4zb9XgbWuBFomsIMzVO4jl2YyBGSVudGWtDHrGv11%0AEbdgmT%2FzLebx7inbgNQ%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2382192149/849db78e350f55f55bcc4a7cfbdd/quickguiddeScreenshots-2FQukrHKwqfnVPCqFel3ZAQ1Fe5JS2-2Fk43zEAposvQRHH1GVJGenj-2FgAQSoibs3z5ogh8awTkNVM_doc.png?expires=1791207900&signature=73a0d2cde55c401ea8a769309ca807b4322fa5001d59921a8ba81bd8c40d2470&req=diMvFMh3n4BbUPMW1HO4zUkGon%2BDldqBj3Z6cYdPy65O%2FwN3hIKRLxD5h5CA%0Ak0CoSgIKtbK22hUbvYk%3D%0A"],"interpretation":"Unreviewed source evidence. 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