{"source_id":"visitt-9820788","company":"Visitt","kind":"documentation","category":"documentation","title":"How to Change User Permissions | Visitt - Help Center","url":"https://help.visitt.io/en/articles/9820788-how-to-change-user-permissions","body":"[Skip to main content](https://help.visitt.io/en/articles/9820788-how-to-change-user-permissions#main-content)\n\n# How to Change User Permissions\n\nIn this article, we'll learn how to change a user's role and control their permissions.\n\nWritten by Basman Abu Gazi\nAugust 25, 2026\n\n* * *\n\n💡 Note! This page is accessible to Global Admin only.\n\nStart by clicking **Settings** in the main sidebar:\n\n​\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2626453250/12f5fbcea26319b4e1b8016c030d/image.png?expires=1791208800&signature=f07383d9557f601b12d7fb1c4b1b3fbf9d3ff22382d79bb04250a82e5e1fc49c&req=diYlEM17noNaWfMW1HO4zYu%2FBex9h0Z%2F3looTJGtPM3vXdMDeZuYdav4de5S%0ARku2BF7H%2BaBDXa18oAs%3D%0A)\n\n​\n\nand selecting the **Account** scope in the top-right corner. Then, select the **Users** tab from the side menu.\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2626453681/05e417ba2f8cd6a7de37b626b69c/image.png?expires=1791208800&signature=816ed65103b7342cd1438cf93f981f481cdfaa5066f67998274f9e2a8eeace11&req=diYlEM17nodXWPMW1HO4zW7O3kA5LYIwWOzs8zcTJgPxeGZVRtuegVCR2j9S%0Am%2FkwD8YhaBk6owM3mcw%3D%0A)\n\nScroll through the list shown or use the search function to find the user whose permissions you want to change. Click on their name to open their profile.\n\nIn the user's profile, go to the **Permissions** tab.\n\n​\n\n​\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2626454472/ac071f9e575398f006e95bcd6957/image.png?expires=1791208800&signature=9c8c18a82893618de758188bdc21e7fc2a2d8cf1491754a527d48d9b704e692c&req=diYlEM17mYVYW%2FMW1HO4zQO29t7moiO%2F%2FcGg6inZjn5q6f9m7Ix3psECuXLv%0AeezifkZHPqbDXINCgsk%3D%0A)\n\nUnder the heading **\"Set User Permissions\"**, click the **\"User Role\"** dropdown. A list of 4 possible roles will appear, each with a short explanation:\n\n- **Team Member** \\- Limited visibility to assigned tasks only\n\n- **Manager** \\- Property-wide visibility, can manage workflows\n\n- **Property Admin** \\- Full control over assigned properties, can manage users and configure property settings\n\n- **Global Admin** \\- Full account access across all properties; permissions are fixed and cannot be modified\n\nSelect the desired role from the list. A window titled **\"Change Role\"** will open, showing a side-by-side comparison of the current role and the newly selected role, including an explanation of the difference between them. If you want to proceed, click **\"Confirm Change\"**.\n\n![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2626454886/52073708bb65d57cb54191867b74/image.png?expires=1791208800&signature=fda5c994df2237113dd824f9b4a6c016334a009aebca61382df2eafb7a30cd36&req=diYlEM17mYlXX%2FMW1HO4zU62JtkTzpRScY%2BbXUwrbX4IklXsWMj0nz1zShYX%0AfLPqFXQ4af1Rk5eAzbI%3D%0A)\n\nAfter confirming, a success message will appear: **\"User role changed successfully\"**. The detailed permissions list shown below - grouped by area such as **Work Orders** and **Tasks** \\- will update automatically according to the newly selected role.\n\nTo view the history of changes made to the user's permissions, click **\"View Log\"** next to \"Permission Activity\".\n\nThat's it! You've successfully changed the role and permissions for the user.\n\n* * *\n\nThank you for reading! If you need more help, feel free to reach out to our customer support.\n\n* * *\n\nRelated Articles\n\n- [How to Deactivate or Remove Users from Properties](http://help.visitt.io/en/articles/9217472-how-to-deactivate-or-remove-users-from-properties)\n- [How to Manage a User's Profile](http://help.visitt.io/en/articles/9227624-how-to-manage-a-user-s-profile)\n- [How to Add Users to Your Property](http://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property)\n- [Set up and manage on-call schedules](http://help.visitt.io/en/articles/14791155-set-up-and-manage-on-call-schedules)\n- [Configuring Profile Settings](http://help.visitt.io/en/articles/15070433-configuring-profile-settings)\n\nDid this answer your question?\n\nDisappointed Reaction😞Neutral Reaction😐Smiley Reaction😃","capture_id":"401efa293a964301ec717a1722b41a00a44f807c9da5505d444a821736d883ed","captured_at":"2026-10-05T13:24:55.875Z","published_at":null,"indexed_at":"2026-10-05T13:24:55.902Z","truncated":0,"scope_tier":"primary","monitor_reason":"","last_error":"Firecrawl HTTP 402 (payment required: check the provider account credits or billing)","last_attempt_at":"2026-10-12T13:20:19.996Z","enabled":1,"evidence_notes":[],"text_available":true,"media":["https://downloads.intercomcdn.com/i/o/ymv0iawf/2626453250/12f5fbcea26319b4e1b8016c030d/image.png?expires=1791208800&signature=f07383d9557f601b12d7fb1c4b1b3fbf9d3ff22382d79bb04250a82e5e1fc49c&req=diYlEM17noNaWfMW1HO4zYu%2FBex9h0Z%2F3looTJGtPM3vXdMDeZuYdav4de5S%0ARku2BF7H%2BaBDXa18oAs%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2626453681/05e417ba2f8cd6a7de37b626b69c/image.png?expires=1791208800&signature=816ed65103b7342cd1438cf93f981f481cdfaa5066f67998274f9e2a8eeace11&req=diYlEM17nodXWPMW1HO4zW7O3kA5LYIwWOzs8zcTJgPxeGZVRtuegVCR2j9S%0Am%2FkwD8YhaBk6owM3mcw%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2626454472/ac071f9e575398f006e95bcd6957/image.png?expires=1791208800&signature=9c8c18a82893618de758188bdc21e7fc2a2d8cf1491754a527d48d9b704e692c&req=diYlEM17mYVYW%2FMW1HO4zQO29t7moiO%2F%2FcGg6inZjn5q6f9m7Ix3psECuXLv%0AeezifkZHPqbDXINCgsk%3D%0A","https://downloads.intercomcdn.com/i/o/ymv0iawf/2626454886/52073708bb65d57cb54191867b74/image.png?expires=1791208800&signature=fda5c994df2237113dd824f9b4a6c016334a009aebca61382df2eafb7a30cd36&req=diYlEM17mYlXX%2FMW1HO4zU62JtkTzpRScY%2BbXUwrbX4IklXsWMj0nz1zShYX%0AfLPqFXQ4af1Rk5eAzbI%3D%0A"],"interpretation":"Unreviewed source evidence. 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