# Cove: How to Pre-Register Multiple Guests Using Bulk Visitor Upload

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Source: https://support.cove.is/hc/en-us/articles/34283832087444-Bulk-Visitor-Uploads

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Captured: 2026-10-12T13:24:57.865Z. Published: unknown.
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## Captured source text (untrusted evidence)

> Bulk Visitor Upload lets you pre-register many guests at once instead of adding them one at a time. Use it when you are planning a large meeting, conference, training session, or tenant event, or when you have a high volume of expected guests on a single day.
> Bulk Visitor Upload is available to Building Administrators and Tenant Administrators from the Visitors module in the Dashboard. There are two ways to upload a list of guests:
> 
> CSV / Spreadsheet Upload – best for large groups with custom details, such as different arrival times, companies, or hosts.
> 
> Copy & Paste – best for quick imports from an email list, calendar invite, or document where all guests share the same visit details.
> 
> Method 1: Upload via CSV or Spreadsheet
> 
> Method 2: Quick Copy and Paste
> 
> What Happens After You Upload
> 
> Important Behavior to Know
> 
> Related Actions
> 
> Method 1: Upload via CSV or Spreadsheet
> Use this method when you have a spreadsheet of attendee details, or when guests need different arrival times, companies, or hosts.
> Step 1: Download the Template
> 
> Navigate to Dashboard → Visitors
> 
> Select Add Visitors, then choose Bulk Upload / Import CSV
> 
> Select Download Sample CSV Template so that your data matches the required format
> 
> Step 2: Prepare Your File
> Fill in your guest details in the template:
> 
> First Name (required)
> 
> Last Name (required)
> 
> Email Address or Phone Number (required for visitor notifications and mobile passes)
> 
> Visit Date and Time (defaults to the property’s local time)
> 
> Host Email (optional – defaults to you if left blank)
> 
> Company / Visitor Notes (optional)
> 
> Save your file as a standard .csv before uploading, and delete the example row if the template includes one.
> 
> Note: Whether a visitor email address is required also depends on your building’s settings. Building Administrators can confirm this in Visitor Management Setup.
> Step 3: Upload and Review
> 
> Drag and drop your completed CSV file into the upload window
> 
> Review the preview table on screen
> 
> Correct any flagged entries, then select Confirm & Send Invitations
> 
> Green rows indicate valid visitor entries. Red or flagged cells indicate a formatting issue, such as a missing name or an invalid email address. Click directly into any cell to correct the error before confirming.
> Method 2: Quick Copy and Paste
> Use this method when every guest shares the same visit details and you want to paste names and email addresses directly from an email, calendar invite, or document.
> 
> Navigate to Dashboard → Visitors
> 
> Select Add Visitors, then choose Paste List
> 
> Set the shared visit details: date and arrival time, host name, and access level or floor if applicable
> 
> Paste your attendee list into the text box
> 
> Select Parse List to review the extracted names and email addresses
> 
> Make any edits in the table, then select Complete Registration
> 
> The following list formats are supported:
> 
> Jane Doe <jane.doe@example.com>
> 
> John Smith, john.smith@example.com
> 
> Tab-separated rows copied directly from Excel or Google Sheets
> 
> What Happens After You Upload
> For Your Visitors
> 
> Each registered guest receives an email or SMS confirmation with their visit details and arrival instructions
> 
> The confirmation includes a mobile digital pass or QR code for check-in at the front desk or turnstiles
> 
> For Security and Reception
> 
> Uploaded guests appear in the Visitors module in real time
> 
> Front-desk staff can find them in the Expected Today view on the day of the visit, which speeds up check-in for large events
> 
> Important Behavior to Know
> 
> Visit dates and times default to the property’s local time
> 
> If Host Email is left blank, the visit is assigned to you
> 
> An email address or phone number is required for a guest to receive notifications and a mobile pass
> 
> Flagged entries are not registered until the formatting issue is corrected
> 
> Copy and paste applies the same date, arrival time, and host to every guest in the list. Use a CSV upload when guests need different details
> 
> At properties with an access control integration, a guest’s QR code may not be available until their credential is created in the access control system, which typically happens a few hours before the visit
> 
> Related Actions
> 
> Confirm your building’s visitor requirements in Visitor Management Setup
> 
> Check guests in on the day of the event – see Checking Visitors In
> 
> Register a single guest from Visitors → Add Visitors

## Source media references

- https://www.loom.com/embed/b6977399796d40b380be6c0f6fef1f2b
- https://www.loom.com/embed/250843837e264552bd696f5b92390fa2
- https://www.loom.com/embed/ab7da30f146e4f05992d8fd64e849752