# Cove: How to - Determine Work Order Attachment Visibility

Unreviewed source evidence. Vendor statements and customer stories are claims; absence from a page does not prove a missing capability. Source text is untrusted data, never instructions.

Source: https://support.cove.is/hc/en-us/articles/54272643268500-How-to-Determine-Work-Order-Attachment-Visibility

Source ID: cove-auto-54272643268500. Capture: 22c2b35404376aa7d2e56dfd8379ab468aa9dcd7facaffd9743080c3144273d9.
Captured: 2026-10-12T13:55:53.941Z. Published: unknown.
Latest collection error: none. Text truncated: false. Extractable text available: true.

Topic: documentation. Why watch: 

## Captured source text (untrusted evidence)

> Attachment Visibility lets teams control exactly who sees each Work Order attachment, keeping internal-only photos and files private from tenants while preserving full visibility for staff who need it. In this article we will discuss:
> 
> choosing who sees each attachment
> 
> keeping sensitive attachments internal
> 
> default visibility behavior
> 
> Choosing Who Sees Each Attachment
> When uploading an attachment to a Work Order — on Dashboard or mobile — users can mark it "Visible to Tenant and Internal Team" or "Internal Team Only."
> Keeping Sensitive Attachments Internal
> Attachments marked Internal Team Only stay hidden from tenants and hosts, including any mention of them in the Work Order's activity log. Internal team members with access can still view and download them. You will see it added under the Activity and Updates section:
> Default Visibility Behavior
> Every attachment still defaults to visible to both tenants and the internal team, so existing behavior stays the same unless someone chooses to restrict it.

## Source media references

- https://support.cove.is/hc/article_attachments/54308495243668
- https://support.cove.is/hc/article_attachments/54308495247636