# Visitt: How to Use Visitt's Broadcast Messaging | Visitt - Help Center

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Source: https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging

Source ID: visitt-9383612. Capture: 635b5c16dccf0d8cb802a427880868ac8e0b7b9719dfac61ec74a05de46f3e73.
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## Captured source text (untrusted evidence)

> [Skip to main content](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#main-content)
> 
> # How to Use Visitt's Broadcast Messaging
> 
> Using Broadcasts to Communicate with Team Members and Tenants
> 
> Written by Zach Kahan
> Updated over 3 weeks ago
> 
> Table of contents
> 
> [Navigate to Broadcasts](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_a7cef62edc)[Sending a Broadcast](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_b930b2fa80)[Broadcast Groups](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_f2f68b0749)[Accessing Broadcast Groups](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_6da7df8482)[Creating a Broadcast Group](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_5d6e2983a8)[Using a Broadcast Group](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_c89b4d928a)[Related Articles](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_related)
> 
> The Broadcast feature makes it easy to share important updates and announcements with your tenants. Messages are sent directly to recipients through the Visitt+ app and are accompanied by notifications for increased visibility.
> 
> * * *
> 
> # Navigate to Broadcasts
> 
> From the sidebar, go to **Tenant Experience** and select **Broadcasts**. On this page you can review past broadcasts, including the message title, content, recipients, and other relevant information.
> 
> 📌 The **Broadcasts** option will only appear in your sidebar if the Broadcasts feature is enabled for your property. Contact your account administrator or our Support team if you don't see it.
> 
> ![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2658989338/6768a70824ae404c1bc3c7e7f575/image.png?expires=1791207900&signature=32ce3894867b1e2d0c3a7e249b49ee5bdf2a13d2ea169ba115b480d3d228fe67&req=diYiHsB2lIJcUfMW1HO4zSbA03phgZcNNQkBhpVFXZ4xwe92ibFrjxkqxQmx%0AVLp6aU87LSql%2BIFEb4o%3D%0A)
> 
> * * *
> 
> # Sending a Broadcast
> 
> Click **Send a Broadcast** in the upper-right corner of the page. The broadcast composer will open, allowing you to select your audience, choose delivery channels, and write your message.
> 
> ![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2658987422/e777c69dfc214f921dfe969a6e1f/image.png?expires=1791207900&signature=d103e1ebbd49f80d292f274d299bb870f89e37cf91a7749acf622847fc689ee2&req=diYiHsB2moVdW%2FMW1HO4zdi75ni%2F7gL5fcDoGjPjBvSBCS2R%2FVTh0agHboAM%0AegyxJOBs9OtiPavx%2B0g%3D%0A)
> 
> ![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2659019297/81be7c716b39524d39381ce244b0/chrome_YC5NnFOMHW.gif?expires=1791207900&signature=bbf6eb87a68cc0a6d051b3d70d453ff1a4c62d7884b9e3d0688823a0b5839723&req=diYiH8l%2FlINWXvMW1HO4zV0SpqgyoHXsgYuK1EIIMi9285t742SjVN%2F0aZn7%0AXvPEweNYwc%2F7yvgzRDI%3D%0A)
> 
> 1. **Select your audience.** Choose recipients by **Building**, **Tenant**, **Contact**, or a saved **Broadcast Group**. A live recipient count will display as you make your selections. You can save your selection as a new Broadcast Group for future use.
> 
> 2. **Choose notification channels.** Select one or more delivery methods: **Email**, **SMS**, and/or **Push Notification**. At least one channel is required.
> 
> 3. **Write your message.** Enter a **Subject** and **Message Body** using the rich text editor. You can attach files or images, use AI-powered message enhancement if available, or select an existing **Template** to auto-populate the message.
> 
> 4. **Configure branding (optional).** Apply a saved branding preset, upload custom header or footer images, or choose **None**. Branding settings are managed under **Settings → Account → Branding**.
> 
> 5. **Set sender information.** Enter the **From Name** and select the notification language. If a Reply-To Email is configured, recipients can reply directly to the broadcast.
> 
> 6. **Preview your message.** Use the live preview to see how the message will appear to recipients across **Email**, **Push Notification**, and **App** views before sending.
> 
> 7. **Save as a template (optional).** If you'd like to reuse this message in future broadcasts, save it as a template.
> 
> 8. **Send the broadcast.** Click **Send Now** to deliver the message to all selected recipients through the chosen channels.
> 
> * * *
> 
> # Broadcast Groups
> 
> Broadcast Groups let you save a set of recipients and reuse them for future broadcasts — no need to manually select recipients each time.
> 
> ## Accessing Broadcast Groups
> 
> 1. Click **Broadcast Groups** from the Broadcasts page.
> 
> 2. From here you can view existing groups or create new ones.
> 
> ![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2658975657/61103a4372d02fbccfaee4108843/image.png?expires=1791207900&signature=d9e10dae045ec17f01d43a16cb30f1aa9e83b63eca832ffa2f0a69d86cd446d9&req=diYiHsB5mIdaXvMW1HO4zbQTQhZGyse2TaX1GR9W0GSWX5UGAo0GqAh8F8pT%0A1QkG%2BVHIxgzgHnCwKKU%3D%0A)
> 
> ## Creating a Broadcast Group
> 
> 1. Click **Add New Group**.
> 
> 2. Enter a name for your group.
> 
> 3. Select recipients by **Building**, **Contact**, or **Tenant**.
> 
> 4. Review the selected participants and save the group.
> 
> ![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2658981632/89e8b8703617dcfb3f97689fb55e/image.png?expires=1791207900&signature=396e73eeabf37c43bbcb0e9b599df80462df9b7db314b2565212a37ff46743dc&req=diYiHsB2nIdcW%2FMW1HO4zW6oAEfLIVNd5AiqFlmCMN5pvSbSGZbLjLA19VBf%0ATxNUYIaAr2FYHRypZE4%3D%0A)
> 
> ## Using a Broadcast Group
> 
> Once created, your Broadcast Group will be available in the audience selector when composing any future broadcast. Select the group instead of adding recipients individually.
> 
> * * *
> 
> ## Related Articles
> 
> - [How to Create and Manage Visitt Templates](http://help.visitt.io/en/articles/9215888)
> 
> - [Managing Your Tenant App](http://help.visitt.io/en/articles/9242176-managing-your-tenant-app)
> 
> - [Getting Started: A Quick Manager's Guide to the Visitt Platform](http://help.visitt.io/en/articles/9324821-getting-started-a-quick-manager-s-guide-to-the-visitt-platform)
> 
> Thanks for reading! Reach out if you have any questions — we're here to help 😊
> 
> * * *
> 
> Related Articles
> 
> - [How to Create and Manage Visitt Templates](http://help.visitt.io/en/articles/9215888-how-to-create-and-manage-visitt-templates)
> - [Visitt AI Capabilities](http://help.visitt.io/en/articles/9697354-visitt-ai-capabilities)
> - [Visitt: Platform Capabilities and Solutions](http://help.visitt.io/en/articles/15169030-visitt-platform-capabilities-and-solutions)
> - [Visitt+ Work Orders: Create and track requests](http://help.visitt.io/en/articles/16297490-visitt-work-orders-create-and-track-requests)
> - [Getting Started with Visitt+: A Guide for Tenants](http://help.visitt.io/en/articles/16891940-getting-started-with-visitt-a-guide-for-tenants)
> 
> Did this answer your question?
> 
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> 
> Table of contents
> 
> [Navigate to Broadcasts](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_a7cef62edc)[Sending a Broadcast](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_b930b2fa80)[Broadcast Groups](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_f2f68b0749)[Accessing Broadcast Groups](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_6da7df8482)[Creating a Broadcast Group](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_5d6e2983a8)[Using a Broadcast Group](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_c89b4d928a)[Related Articles](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_related)

## Source media references

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