# Visitt: How to Change User Permissions | Visitt - Help Center

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Source: https://help.visitt.io/en/articles/9820788-how-to-change-user-permissions

Source ID: visitt-9820788. Capture: 401efa293a964301ec717a1722b41a00a44f807c9da5505d444a821736d883ed.
Captured: 2026-10-05T13:24:55.875Z. Published: unknown.
Latest collection error: Firecrawl HTTP 402 (payment required: check the provider account credits or billing). Text truncated: false. Extractable text available: true.

Topic: documentation. Why watch: 

## Captured source text (untrusted evidence)

> [Skip to main content](https://help.visitt.io/en/articles/9820788-how-to-change-user-permissions#main-content)
> 
> # How to Change User Permissions
> 
> In this article, we'll learn how to change a user's role and control their permissions.
> 
> Written by Basman Abu Gazi
> August 25, 2026
> 
> * * *
> 
> 💡 Note! This page is accessible to Global Admin only.
> 
> Start by clicking **Settings** in the main sidebar:
> 
> ​
> 
> ![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2626453250/12f5fbcea26319b4e1b8016c030d/image.png?expires=1791208800&signature=f07383d9557f601b12d7fb1c4b1b3fbf9d3ff22382d79bb04250a82e5e1fc49c&req=diYlEM17noNaWfMW1HO4zYu%2FBex9h0Z%2F3looTJGtPM3vXdMDeZuYdav4de5S%0ARku2BF7H%2BaBDXa18oAs%3D%0A)
> 
> ​
> 
> and selecting the **Account** scope in the top-right corner. Then, select the **Users** tab from the side menu.
> 
> ![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2626453681/05e417ba2f8cd6a7de37b626b69c/image.png?expires=1791208800&signature=816ed65103b7342cd1438cf93f981f481cdfaa5066f67998274f9e2a8eeace11&req=diYlEM17nodXWPMW1HO4zW7O3kA5LYIwWOzs8zcTJgPxeGZVRtuegVCR2j9S%0Am%2FkwD8YhaBk6owM3mcw%3D%0A)
> 
> Scroll through the list shown or use the search function to find the user whose permissions you want to change. Click on their name to open their profile.
> 
> In the user's profile, go to the **Permissions** tab.
> 
> ​
> 
> ​
> 
> ![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2626454472/ac071f9e575398f006e95bcd6957/image.png?expires=1791208800&signature=9c8c18a82893618de758188bdc21e7fc2a2d8cf1491754a527d48d9b704e692c&req=diYlEM17mYVYW%2FMW1HO4zQO29t7moiO%2F%2FcGg6inZjn5q6f9m7Ix3psECuXLv%0AeezifkZHPqbDXINCgsk%3D%0A)
> 
> Under the heading **"Set User Permissions"**, click the **"User Role"** dropdown. A list of 4 possible roles will appear, each with a short explanation:
> 
> - **Team Member** \- Limited visibility to assigned tasks only
> 
> - **Manager** \- Property-wide visibility, can manage workflows
> 
> - **Property Admin** \- Full control over assigned properties, can manage users and configure property settings
> 
> - **Global Admin** \- Full account access across all properties; permissions are fixed and cannot be modified
> 
> Select the desired role from the list. A window titled **"Change Role"** will open, showing a side-by-side comparison of the current role and the newly selected role, including an explanation of the difference between them. If you want to proceed, click **"Confirm Change"**.
> 
> ![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2626454886/52073708bb65d57cb54191867b74/image.png?expires=1791208800&signature=fda5c994df2237113dd824f9b4a6c016334a009aebca61382df2eafb7a30cd36&req=diYlEM17mYlXX%2FMW1HO4zU62JtkTzpRScY%2BbXUwrbX4IklXsWMj0nz1zShYX%0AfLPqFXQ4af1Rk5eAzbI%3D%0A)
> 
> After confirming, a success message will appear: **"User role changed successfully"**. The detailed permissions list shown below - grouped by area such as **Work Orders** and **Tasks** \- will update automatically according to the newly selected role.
> 
> To view the history of changes made to the user's permissions, click **"View Log"** next to "Permission Activity".
> 
> That's it! You've successfully changed the role and permissions for the user.
> 
> * * *
> 
> Thank you for reading! If you need more help, feel free to reach out to our customer support.
> 
> * * *
> 
> Related Articles
> 
> - [How to Deactivate or Remove Users from Properties](http://help.visitt.io/en/articles/9217472-how-to-deactivate-or-remove-users-from-properties)
> - [How to Manage a User's Profile](http://help.visitt.io/en/articles/9227624-how-to-manage-a-user-s-profile)
> - [How to Add Users to Your Property](http://help.visitt.io/en/articles/9246330-how-to-add-users-to-your-property)
> - [Set up and manage on-call schedules](http://help.visitt.io/en/articles/14791155-set-up-and-manage-on-call-schedules)
> - [Configuring Profile Settings](http://help.visitt.io/en/articles/15070433-configuring-profile-settings)
> 
> Did this answer your question?
> 
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## Source media references

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