Handling Landlords & Tenants
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Handling Landlords & Tenants Sometimes you might encounter a scenario like this: You have a Landlord who owns one or more units, each of which has a family of Tenants. In each unit, the Landlord needs to be able to share access to the App with each Tenant. We recommend handling this by creating a separate Household and giving the Landlord a separate User account for each unit they own. Create Household/User for each Unit Go to the User Directory Click the "+" button to create a new user for the landlord Under their email, enter unique emails like: joe.evans+unitA@gmail.com and joe.evans+unitB@gmail.com Under the Household, click "Add Household" to create a new household for Unit A or Unit B, if it doesn't existing already in the dropdown menu Repeat the process for each unit Landlord uses Mobile App to add Tenants Now the Landlord can log into the app under each unit separately and add Tenants as household members. Landlord logs into the Mobile App as one of their unique email addresses - joe.evans+unitA@gmail.com Landlord can Add New Household Members for the Tenants in that unit Optionally, you (Building Admin) can convert the Household Members to Full Accounts so they can log in as well. See this help article on how to convert Household Members to Full Accounts.
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