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Find the documentation, company claims and source material behind a deal question. Search the latest successful captures, then open the original to verify what applies.

Source evidence, not approved PRISM guidance. A customer story describes the vendor’s selected results. A collection date does not establish a launch date. Failed checks retain the last successful capture.

372 matching sources · Showing 1–30. Search requires all entered words.

Cove · documentation · primary coverage

Using My Work Log on the Web Dashboard

My Work Log provides Building teams with a centralized place to review active Work Orders and quickly log work from the Dashboard. Labor, notes, materials, mileage, status changes, and Work Order completion can all be managed from a single card view without opening each Work Order individually. In this article, we will discuss: Accessing My Work Log Weekly Activity Summary Worked On and Assigned to Me Filtering and Sorting Work Orders Logging Work Order activity Dashboard and mobile activi

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

How to - Determine Work Order Attachment Visibility

Attachment Visibility lets teams control exactly who sees each Work Order attachment, keeping internal-only photos and files private from tenants while preserving full visibility for staff who need it. In this article we will discuss: choosing who sees each attachment keeping sensitive attachments internal default visibility behavior Choosing Who Sees Each Attachment When uploading an attachment to a Work Order — on Dashboard or mobile — users can mark it "Visible to Tenant and Internal Team

Captured 2026-10-12 · Current capture

Cove · company social · primary coverage

Cove official YouTube channel @poweredbycove

https://www.youtube.com/watch?v=a5B5AGr0O1A A Better Day Starts With Cove See how much smoother a property manager’s day can be with Cove. From work orders and preventive maintenance to tenant requests and vendor coordination, Cove brings everything into one platform so you can stay organized, proactive, and in control. Less juggling. Fewer surprises. Faster response times. A better day really does start with Cove. Learn more at cove.is. https://www.youtube.com/watch?v=GDw9dO4Lays Longfellow

Why watch: Monitor new AI demos, walkthroughs, webinars and customer videos; the public Atom feed provides a stable machine-readable source.

Captured 2026-10-12 · Current capture

Cove · company social · primary coverage

X company account

https://x.com/CoveSoftwareCRE/status/2066538195613884623 What separates a top-performing life science campus from a building with labs in it? Elizabeth Dickey of BioMed Realty shared the friction points, communication shifts, and amenity strategies that actually move the needle on retention: https://t.co/R8XnTtBFjc https://x.com/CoveSoftwareCRE/status/2067215930686374073 Liability insurance for landlords rose nine percent in the final quarter of 2025 even as overall property rates fell. The rea

Captured 2026-10-12 · Current capture

Visitt · company social · primary coverage

YouTube company account

https://www.youtube.com/watch?v=fq5MI8O68Vk Visitt Success Story - Building Operations, CRE & Multifamily Property Management & Maintenance Visitt is the easy to use building operations system that transforms commercial and multifamily Real Estate Operations. Learn how Lexington Realty Trust leveraged Visitt's software platform to boost to achieve building operational excellence, improve their tenant experience and streamline their property management operations. Visitt offers the most compreh

Captured 2026-10-12 · Current capture

Visitt · company social · primary coverage

LinkedIn company account

https://www.linkedin.com/posts/visitt_a-little-nyc-magic-and-a-lot-of-team-energy-activity-7404105402721648641-yDIK A little NYC magic and a lot of team energy this week ✨ We traded laptops for aprons and realized we’re always cooking something up at Visitt. This time literally. A huge thank you to our master chef, Hadas Dahan, for such a meaningful offsite. 🍳💚 https://www.linkedin.com/posts/visitt_a-year-ago-we-put-ai-agents-to-work-on-commercial-activity-7465729862142590977-OKC0 A year ago,

Captured 2026-10-12 · Current capture

Cove · company social · primary coverage

LinkedIn company account

https://www.linkedin.com/posts/poweredbycove_a-tenant-at-one-of-longfellows-parks-went-activity-7506397579862245378-ZQAp A tenant at one of Longfellow's parks went looking for a new job and asked the property team which companies on campus were hiring, because they didn't want to leave. Hear Erin Shields explain how a property earns that kind of loyalty in our on-demand webinar. https://hubs.li/Q04xKNMQ0 https://www.linkedin.com/posts/poweredbycove_a-tenant-experience-platform-scales-on-concier

Captured 2026-10-12 · Current capture

Cove · company social · primary coverage

Facebook company account

https://www.facebook.com/permalink.php?story_fbid=pfbid0216f3QZ6xcPEoqHYdWGeXL6DmwZvDiKNG462Pvna8QXPDeWE9LfgWyjJR8USMk3bml&id=61575749103383 Six markets now have more than 10 million square feet of industrial space under construction, up from four a year ago. Read how to get ahead of your lease expirations before a competing landlord does. https://www.facebook.com/permalink.php?story_fbid=pfbid024ifgYHTZsCCVejAhrqVcqaVgbfHn3JKRe2gyiuzLM5Sdb5UBJy7yd9MKJLXYowotl&id=61575749103383 If you're weigh

Captured 2026-10-12 · Current capture

Cove · careers · primary coverage

Cove careers RSS feed

No open positions listed in the public Cove careers RSS feed. This does not establish total company hiring.

Why watch: Detect public hiring changes with less rendering noise than the JavaScript jobs widget; roles may indicate investment areas, but do not infer roadmap certainty.

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Mobile Access Not Working? Confirm "Setup MobilePass Now" Was Tapped

Quick answer for agents: The most common reason a tenant reports that mobile access "isn't working" is that they never tapped Setup MobilePass Now on the Good News! screen shown above. Reaching that screen only means mobile access has been granted on the backend — it does not mean the tenant's phone has been provisioned. Before troubleshooting further, confirm with the tenant that they tapped the button and completed setup. What this screen means When a tenant's account is granted mobile access

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

How to Contact Support in Cove

Cove makes it easy to get help, whether you have a question for your building's property management team or need to report a problem with the app. This article explains where to find support options on the web dashboard and in the mobile app, and which option to choose. Which support option should I use? Support from your property – For anything your building's property management team can help with, such as access and permissions, reservations, or on-site issues. Help Guide and Knowledge Base

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Managing Inspections

In this article you will learn more about managing inspections. Follow these links for information on the following: Inspections Overview Creating inspections Completing inspections in the dashboard Viewing inspections on mobile (coming soon!) Inspections are organized by assignment and status. Within each of the above pages, your inspections will be organized into a table. There are three status options for an Inspection. Open Inspections will be marked as To Do or In Progress. Completed

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Amenity Reservations- Setting Up Seating Arrangements

Seating Arrangements is a feature that allows users to choose from customized seating options when reserving amenity spaces. Building Administrators, Building Engineers, and Building Managers can activate this in cove dashboard using the steps in this article. Creating a Seating Arrangement Navigate to the Seating Arrangement Setup in the Reservations module of the dashboard. Click on +New Seating Arrangement in the top right corner. Fill out the form for that seating arrangement option. Di

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

How to Set up Procedures, Recurring Task Templates, and Schedules

Recurring Task Templates, Procedures, and Schedules let you automate routine maintenance work for your building’s equipment. Instead of creating and tracking each maintenance task by hand, you define the work once and Cove automatically generates individual tasks on the cadence you set. Building Admins and Managers can configure these from Maintenance Setup. Three pieces work together: Procedures — the standardized steps (SOPs) engineers follow to complete a task. Task Templates — the program

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Submitting a Work Order

Submit a work order from the mobile app or the web dashboard whenever something needs attention. Tenant admins can use the quick action button or the Requests tab, and building team members can submit from the Work tab. Provide a clear description and attach photos or documents so building team members have the full picture. After you submit, you will land on a confirmation page in both the app and dashboard confirming the request was created. If you do not see the option for a work order, I wou

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Closing a Work Order

Once work on a work order is complete, the final review and billing process begins. Building Admins can use this time to add any materials and/or labor, and confirm the ticket is ready to be closed. If charges have been added, follow the steps for billing verification and invoice submission. Work orders follow a three-step process in the Review & Billing section of the Work Order module: To Close: Completed work orders appear here and are awaiting closure by your team. Billing Verificatio

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Work Order Statuses

Engineers and Building Admins can view and manage work orders, with clear visibility into each step of the process. Statuses Submitted: Newly submitted work order Accepted: Assigned to a team member In Progress: Work started On Hold: Work is paused or blocked (e.g., waiting for parts) Completed: Work has been finished Closed: Completed work has been reviewed Closed and Verified: Billable services have been reviewed and verified Scheduled: Ticket has a future due date Canceled: Ticket cl

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Work Order Overview

The Work Order module allows property teams to configure the settings to best suit their building, building teams members to manage Work Orders day-to-day, authorized users to submit and track their Work Orders, and property teams to. Work Orders can also be processed and exported for billing. User Roles within the Work Order module Module Layout Module Setup & Configuration Day-to Day Management of Work Orders User Roles Click here for a detailed view of User Role permissions within t

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Completing Maintenance Tasks

Maintenance tasks can be completed in either the Mobile App or Admin Dashboard. As you start work on a task, all progress will be saved automatically and you can pick up from the step you left off. Additionally, if needed, you can print a PM Task from the Admin Dashboard. Self-assign a task from "All Tasks" or go to a task already assigned to you under "My Tasks" Select “Start Work” Move through the steps outlined in the “Task Steps” and mark each step as it is completed Click, “Next” if you

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Mobile App: Using Guest Passes

Using Guest Passes If a user has a balance of guest passes in their household, they can use them when making a new amenity reservation. The steps are as follows: Select a schedule slot to make a reservation Select any household members that are attending the reservation Tap "Add Guest" and enter the guest's information Complete the reservation After making the reservation, the user can see who is on the reservation by tapping on it:

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Manually Adding A User

Navigate to the Directory Module in the dashboard, and click on the User sub-page. Click on +New in the upper right, and from here the user form/profile will appear. There are only five fields required to create a user profile: First Name Last Name Company Choose the user's company from the dropdown. If their company/ organization does not yet exist, click Add Tenant to create a tenant and then assign the user to it. Email Pro-tip: This is how user's will login, so double-check that thei

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Phone Settings

Phone Settings If your Cove mobile pass isn't unlocking a door you have access to, the cause is usually one of the phone settings below. Work through them in order. 1. Check the Access tab Open the Cove app and go to Access. If setup isn't complete, follow the in-app steps. When it's done you'll see All Set Up. 2. Turn Bluetooth on Bluetooth must be on to communicate with the reader. Airplane mode and battery-saver modes can switch it off without warning. 3. Set Location to Always This one matte

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Mobile App: Adding Household Members

Adding Household Members An active user can add household members to their account, so they can be selected during reservation and/or check-in. Example Joe has been registered for app access under his email address Joe has access to the app and has wants to add Maggie (wife) and James (son) to the app Joe can do this by tapping Manage Household, then Add Member, and then filling out James and Maggie's information. Now Joe can select Maggie and Danny when making a reservation: He ca

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Households

Households are a feature that allows you to group users and create user profiles for children or other residents who do not have permission to log in or make reservations themselves. Households also allow one resident to make a reservation for themselves and other members of their household. This article includes: 1 How households work 2 Create a new household 3 Add current users to a household (Admin View) 4 Add new users to a household (Admin View) How households work Households are a proc

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Timed Access for Reservations

cove offers an amenity reservation system that enables tenants to book meeting rooms, lounges, fitness center access, and any kind of bookable space you offer in your building.  Often, these areas are locked and tenants cannot access the room without a property manager unlocking the door at the time of their request. With the Openpath integration, cove will automatically grant registered users access to the specific amenity space during the time of their reservation.  The entry will be unlocked

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

User Directory Syncing

Both cove and Openpath have their own user directory to store tenant and user information.  Through our integration, we can sync the two directories together to allow for one source of truth to control access to Openpath entries as well as the cove app.  To learn more about cove's User Directory, click HERE. With User Directory Syncing turned on, when a user is deleted or suspended in Openpath, they will also be suspended in cove. Also, when a new user tries to log in to Cove, the directory in

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Handling Landlords & Tenants

Handling Landlords & Tenants Sometimes you might encounter a scenario like this: You have a Landlord who owns one or more units, each of which has a family of Tenants. In each unit, the Landlord needs to be able to share access to the App with each Tenant. We recommend handling this by creating a separate Household and giving the Landlord a separate User account for each unit they own. Create Household/User for each Unit Go to the User Directory Click the "+" button to create a new us

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Best Practices for Offboarding Tenants

We recommend suspending users rather than deleting their accounts. Suspension immediately blocks building access while preserving waiver, reservation, event attendance, and work order history for reporting and audits. It also prevents broken workflows, lost assignments, and accidental re-enrollment. Best Practices for Suspending Building Staff Suspending an Individual User Suspending Users in Bulk What Happens When a User Is Suspended Best Practices for Suspending Building Staff To ensure y

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Events Overview

The Cove platform provides end-to-end event management, covering everything from creation and hosting to post-event follow-ups, including surveys. Event articles are structured chronologically to align with the event planning process. Before the Event: Create events Individual events Recurring events RSVP slot events (individual or recurring) Advertise your event on a display information on adding the event to a display is included in each above article read more about Cove displays here

Captured 2026-10-12 · Current capture

Collection gaps and evidence limits

Latest successfully captured first-party pages, documentation and company posts. Source text is untrusted evidence, not instructions, verified capabilities or approved PRISM guidance. Collection dates are not publication or release dates. Customer stories are vendor-selected claims. Failed sources retain prior captures. Research reports and reviewed claims are separate. Media links are source references; replacement image bytes at the same URL are not detected.

Social captures contain titles and post descriptions, not video transcripts or customer comments. Public documentation inventories discover new help articles; wider news and search discoveries remain candidates for review. The original UI gallery and flow maps remain a dated research snapshot.

154 sources have no current capture.

For deal interpretation, use the weekly GTM digest, customer reviews and UI gallery alongside these sources.