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Completing Maintenance Tasks

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Captured 2026-10-12T13:29:02.225Z · Current capture · Publication date Unknown

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Maintenance tasks can be completed in either the Mobile App or Admin Dashboard. As you start work on a task, all progress will be saved automatically and you can pick up from the step you left off. Additionally, if needed, you can print a PM Task from the Admin Dashboard.

Self-assign a task from "All Tasks" or go to a task already assigned to you under "My Tasks"

Select “Start Work”

Move through the steps outlined in the “Task Steps” and mark each step as it is completed

Click, “Next” if you are on the app

Optional: Add additional notes

Optional: Send a note to a particular user

Optional: Log your time worked on the ticket

“Complete Task”

If you are working through the steps to complete a preventative maintenance task but do not complete it, you can choose to, “Put on Hold” a ticket and come back to it later.

Progress will be saved and you can pick up from the step you left off at.

If you do not complete all of the necessary steps, you must enter a reason why under "Important Notes" before submitting.

When you return to the task, click on “Continue Work” and you will be brought back to where you left off

Demo

Media references (1)

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  1. https://support.cove.is/hc/article_attachments/34283656406548

Source ID: cove-34283636660116 · Capture ID: 69555db2762de03d91553f305b3139490c9f7fa5e4d597d77cc26eb36baec787