Assigning a Work Order
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When a new work order is submitted, those who belong to a group assigned to that Issue Type will receive an email and push notification. Learn more about Work Order Notifications here. Work Orders can be assigned to a specific user or self-assigned by selecting "Accept" on the Mobile App or assigning oneself on the Admin Dashboard. Steps From the “requests” tab in the App, click on “Open Items” "Open Work Orders" in the Admin Dashboard will allow you to see all open items. Identify the ticket you would like to assign and click into it. Assign the ticket to yourself or to another engineer. You can also select "Assign to me" or "Accept" the ticket. Users can also bulk assign work orders; learn more here. Mobile View: Mobile View Demo Admin Dashboard: Admin Dashboard Demo
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