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Captured 2026-10-12T13:44:52.417Z · Current capture · Publication date Unknown

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https://www.facebook.com/permalink.php?story_fbid=pfbid0216f3QZ6xcPEoqHYdWGeXL6DmwZvDiKNG462Pvna8QXPDeWE9LfgWyjJR8USMk3bml&id=61575749103383
Six markets now have more than 10 million square feet of industrial space under construction, up from four a year ago. Read how to get ahead of your lease expirations before a competing landlord does.

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If you're weighing artificial intelligence for tenant engagement, you should know that Deloitte found tenant relationship management is the top area where real estate firms report positive results. Find out how you can point it at the right work on your first try.

https://www.facebook.com/permalink.php?story_fbid=pfbid0258FqnpqnZDzBewGqdwkz73NC2cQQTDqBtAesGwgg5ZWBFPqith5UP5LRAhVQQrfsl&id=61575749103383
The difference between your highest and lowest-performing buildings holds valuable insight. Learn how standardizing operations and improving visibility can help elevate performance across your portfolio:

https://www.facebook.com/permalink.php?story_fbid=pfbid029XNXTVYR4u3PbkUZWZUbmS1zVav5ziUaoUZFDCsxLum5DFSGfM5WE391zgdQoob3l&id=61575749103383
The mild spring hid the problem. The first 95-degree afternoon will hand it to you in front of every tenant on the third floor. Read the checklist that turns guesswork into a plan.

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Retail real estate is entering one of its strongest setups in years, but the operators pulling ahead are the ones simplifying operations and turning AI pilots into real portfolio results. Discover why unified platforms are becoming the competitive edge for faster decisions, stronger renewals, and better tenant experiences in 2026.

https://www.facebook.com/permalink.php?story_fbid=pfbid02C4hLrtgPSNmpMfFzuBGN8Z61NAj2igGNZAw9uAPTdadHL3XcLdsRKGPfBa2fXGBEl&id=61575749103383
Effortless lab operations are really a chain of small certainties that help people know what happens next. Here’s how clearer reservations, resource checkout, directories, and incident processes can simplify the day-to-day for building teams and tenants

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Do you grade your maintenance team on how fast they close work orders? That target can push them to close jobs early, and your records get worse for it.

Learn the one number you should track instead, backed by an audit of 736,000 buildings.

https://www.facebook.com/permalink.php?story_fbid=pfbid02dMw7QVuQF6RRZkf9Rs32R1v2cEhH2oAuZV27UKyuNftgrUoq48vuNeg1gptcXzM9l&id=61575749103383
If you're scaling tenant experience across a growing portfolio, you'll want to hear from someone who has already done it. Next Tuesday, Longfellow's Erin Shields walks you through what scaled, what didn't, and how her team measures whether it's working.

https://www.facebook.com/permalink.php?story_fbid=pfbid02eM3v3jGdcxcPiP4xRnLKHagKKZUQk23h5oCrk5G6SZY9Yuo87PE4Qhk2hvfggKA8l&id=61575749103383
Cove is heading to Bisnow's New York AI & Technology Event on May 13, and our Co-founder & CEO Adam Segal will be on the opening panel: How AI is Impacting the Future of Work, Employment, Robotics & Real Estate.

He'll be joined by leaders from Silverstein, Fundrise, MIT, Onyxia Cyber, and Newmark for a conversation on how AI is actually showing up across portfolios, from workforce planning to operations to portfolio strategy.

If you're thinking about where AI fits into your buildings (and where it doesn't yet), this is the room to be in.

7 World Trade Center, 8 AM. Tickets and full agenda:

https://www.facebook.com/permalink.php?story_fbid=pfbid02FbuFiUBp1Czso2V5M5ZBdimYJJXMQwNEdmjceaGa3s1X8yb4jmJD3HySafkiE6X1l&id=61575749103383
You can measure whether your tenant engagement is working with four numbers, starting with how fast you answer an inbound request. Get the short list you can put in front of your owner before renewal season.

https://www.facebook.com/permalink.php?story_fbid=pfbid02gMFTv8fjZmXwBdGu6uAacy8BFdJSHfX2CH21zFUBqB7PNQd588wA8oWzyNNiayv5l&id=61575749103383
Every tenant request that shows up by text, email or a sticky note turns into a typing job for someone on your team. Learn which property management software features cut out that re-entry work so your team gets those hours back.

https://www.facebook.com/permalink.php?story_fbid=pfbid02HZ3VjfjRdh5yV5b9v9AdfpZ5VV7s7WSA69soyk2CuTnJG2estNio2EuFyeAmi7Xpl&id=61575749103383
An expired certificate of insurance turns your vendor's accident into your claim. Get the vendor paperwork routine that keeps somebody else's exposure off your policy.

https://www.facebook.com/permalink.php?story_fbid=pfbid02jrGjz8MsFAFhKziMRiAZhfZppE4rmMXVyeXmX5BvWUu3RkipRA44s7sypV7wHWMql&id=61575749103383
A doctor's office needs a different HVAC setup, a different parking count, and a different definition of after hours than the shoe store it replaced. Learn how to get your building operations ready before the first patient walks in.

https://www.facebook.com/permalink.php?story_fbid=pfbid02k2KTmYA2pAJXU4ywcjWJww8GsaVLJ2QP9EEgTSTfnsF26fbkVjbqMKWv9714cq9tl&id=61575749103383
Office operating costs grew 14.3% over the past five years while revenue grew 6.7%, which means management fees tied to collected revenue have been growing at half the rate of the work. Learn where that gap is landing on property management teams and which expense categories you can still control.

https://www.facebook.com/permalink.php?story_fbid=pfbid02kLtJHE6pUh39mKBokWRQpGuLPrbefPKkVhsNhGZttW9PAh6kst5q32P8dKMQR64fl&id=61575749103383
Most conversations about AI in commercial real estate are still abstract. The ones happening at Bisnow's New York AI & Technology Event on May 13 won't be.
Adam Segal, our Co-founder & CEO, is taking the stage with operators, investors, and technologists who are actually deploying this stuff at scale. Expect specifics on:

What AI is changing about workforce planning and space utilization
How owners are thinking about cybersecurity and data governance as adoption accelerates
Where the real ROI is showing up in operations today

Come hear it firsthand at 7 WTC. Grab a ticket:

https://www.facebook.com/permalink.php?story_fbid=pfbid02Lyv3pj72CNVYU6NdmYEHoKNnab6Ct3dst6NQpfLGkyqYajy51bv9x3Fqv4zp7Tpdl&id=61575749103383
Looking forward to a great conversation at Bisnow's New York AI & Technology Event tomorrow.

Our Co-founder & CEO Adam Segal will be on the opening panel alongside leaders from Silverstein, Fundrise, MIT, and Onyxia Cyber, digging into how AI is shaping the future of work, operations, and the built environment.

If you're going to be at 7 World Trade Center on May 13, come say hi. Details here:

https://www.facebook.com/permalink.php?story_fbid=pfbid02MQGYkgmfP2LJVFnGUWB1mReoVM8KgPhuN5ZfXFHz8a3vDWkrjMQQTH4NSwkKKTMzl&id=61575749103383
Tomorrow you can learn how Longfellow delivers a consistent tenant experience across every property in its life science portfolio. Register now, and you'll get the recording even if you can't join live.

Grab your spot:

https://www.facebook.com/permalink.php?story_fbid=pfbid02NhQVZMfhwWPFAeWMFewuUkKK4qMGsRJjqTffEvF8mJqMmqRp2hfdncjEYe48Y1hEl&id=61575749103383
When your engineers won't use a platform, every workflow built on top of it starts to break down. Learn how MetWest's property team replaced a tool their staff refused to adopt with one their engineers and tenants both use, and finished the switch in six weeks.

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When Cushman & Wakefield asked employees to rank 30 building amenities, tenants put free snacks and beverages first and concierge and event support 29th. That tells you something about where your programming budget should go. Read the eight commercial tenant event ideas you can build from the top of that list.

https://www.facebook.com/permalink.php?story_fbid=pfbid02pUVUieMFUiWkHxGwHnsZYmGAzZLcpnQBqDjo9J8mwTapE6NiqVbXV6cW7gU47tUYl&id=61575749103383
Emory Healthcare just agreed to more than double its footprint inside a Georgia mall that its new owner bought for $95 million. See why medical real estate demand is turning your emptiest storefronts into someone else's waiting room.

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You've invested in the amenities and the programming, but are your tenants actually using them? On September 15, Erin Shields of Longfellow shows you how their Elevate program drives adoption and ties it back to retention.

https://www.facebook.com/permalink.php?story_fbid=pfbid02QhVjUnx8o9MuPgSYNR458SfARDmCbuZQbsQfEag42gqThsrFNy47sgHWaYtuvqXAl&id=61575749103383
What if your building could offer more than just information online? Here's how a tenant experience app helps property teams deliver a modern, connected experience that keeps tenants engaged and supported.

https://www.facebook.com/permalink.php?story_fbid=pfbid02qQmZyNTEstRWqi1ZioWEmQMSgrzqDAw6YFBXtPHknXtYLXzTJdriJwuo1PUjyei3l&id=61575749103383
If your property teams use four different systems, you can't compare your own buildings on anything but dollars. Get the four fields worth lining up first, and see why your chart of accounts won't do this for you.

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Your monthly report tells you what money went out the door. It can't tell you why, and at 16 buildings you don't have time to work it out. Learn why the reporting model you inherited was built for a smaller job.

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"Let's wait until things settle" is how buildings get stuck running tired tools for another year. See the sequence that lets you switch software during the handover without adding to the chaos.

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Artificial intelligence can tell you that suite 1200 filed four requests this month, but it can't tell you the contact is stressed about a board visit on Friday. Discover where you should draw the line between what you automate and what your team keeps.

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Tenants in industrial properties expect faster response times and smoother operations than ever before. CRE AI tools are helping property managers meet those expectations without adding headcount.

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Your buildings each have their own identity, and your tenant platform should match. See how South Coast Plaza gave every tower its own white-labeled app while all being managed through one platform:

https://www.facebook.com/permalink.php?story_fbid=pfbid0cQ8RhPmq7n2xkYddxeVJ2zByuiSGSSH5ayLnM8cBX1WaaCPzi9hafwUW3FSMxapml&id=61575749103383
Underwriters are grading exposure quality and risk management harder than they grade your zip code. Find out exactly what belongs in your submission so your building gets credit for work your team already does.

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Tenant retention in industrial commercial properties comes down to responsiveness and communication. Buildings that resolve maintenance requests faster and communicate proactively consistently outperform those that don't on lease renewal rates.

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53% of employees say a lack of amenities is a top reason they skip the office. Discover how a tenant experience platform puts bookings, events, and building services in your tenants' pockets so your amenities actually get used.

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You could be tracking 500+ work orders a month and processing waivers with zero manual steps. See exactly how South Coast Plaza's property manager made that the norm:

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If your portfolio grew from 13 buildings to 16 last year, your net operating income load grew even faster. See what a survey of 79 investment firms found about workload per asset manager, and what you should change because of it.

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AI handles the routine layer of your week first: work order triage, report drafts, maintenance summaries. How you invest the hours it returns will define your next five years.

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If your tenant experience program shines at your flagship campus but thins out everywhere else, you're not alone. Join us September 15 to hear how Erin Shields helped build Longfellow's Elevate program to run consistently across their entire life science portfolio.

Save your seat:

https://www.facebook.com/permalink.php?story_fbid=pfbid0Nxv1PMjsCeyNQGp9hcFd23JiTwaxmZe8V6NKg1qwoq7qjuV6bo3J6nZzQJHB8hfdl&id=61575749103383
1 month until Realcomm 2026. We’re heading to San Diego to show how Cove unifies operations, tenant experience, and portfolio intelligence into one connected platform. Booth 309.

https://www.facebook.com/permalink.php?story_fbid=pfbid0peeeDx5Z6ByxgwVeXfRuStyZAh6uuNMEAxaJku6CiFfRAQPvVVKJo9NQyLypwPt4l&id=61575749103383
Is your portfolio one departure away from a service failure? Score your operation on 12 practices to find your weakest areas and see how your total compares to portfolios your size.

https://www.facebook.com/permalink.php?story_fbid=pfbid0q4Zq4LNCQFr342sacgxXETeuW9ZbJddkhxZBdyMscCx5q7DwXiSxfVLc91aD7Faol&id=61575749103383
You understand your building better than anyone else on the owner call. Learn to present it in the language ownership uses (NOI, cap rates, asset value) and every one of those conversations changes.

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A Tuesday at 95.8% occupancy feels very different than a Friday at 35%, yet most buildings are still staffed, cleaned, and powered as if every day looks the same. Here's how leading property managers are using office space utilization data to reduce costs, improve tenant experience, and run their buildings around the week they actually have.

https://www.facebook.com/permalink.php?story_fbid=pfbid0SxmTePQJHijH1V95XezkSkHKCwyjCq6s1gQSXsimSadaQCiyvJUJyA5qhJcUaRmql&id=61575749103383
Life science buildings aren't just real estate; they're research infrastructure where a single HVAC hiccup can ruin weeks of experiments. Our latest recap with BioMed Realty's Elizabeth Dickey breaks down how the world's largest private life science operator runs 17M square feet without getting in tenants' way:

https://www.facebook.com/permalink.php?story_fbid=pfbid0sxy7ucXa7F2jvyqfvh1DECGGtpjJpJoHPdm2xdn2D9ybzuCwRvhkVBqwLiAtoPw8l&id=61575749103383
Microsoft, Home Depot, and Stellantis just brought their teams back five days a week, and your Class B renewals are going to feel it. We wrote up the practical amenity audit you can run before your next renewal conversation. Save it for your team.

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You can't cut a cost you can't see. See how tracking every work order and vendor invoice in one place surfaces the spending that's quietly eating your margin.

https://www.facebook.com/permalink.php?story_fbid=pfbid0wzndvm49b6LDhTfqKnqf8L9zB2LiRqy74pVATVqFHwdR5zeNzdBbYm2hR55GStGTl&id=61575749103383
New rules are landing in Boston, Denver, and Washington, and your market could be next. Get the five-step playbook that turns the next compliance deadline into something you saw coming instead of a fire drill.

https://www.facebook.com/permalink.php?story_fbid=pfbid0xC34MdnwD6rbGgdiu9qLZuQhqhhEG7F4aUqUR5caoM8pSBVoiH29JozB6NCpy6EXl&id=61575749103383
The next competitive advantage in life science real estate may come down to tenant experience. Here’s how shared resources, engaging events, and modern building tools can help create a more connected, supportive campus.

https://www.facebook.com/permalink.php?story_fbid=pfbid0xFK5qiSB4WRWm2qgNDBeYNECGQxAgAky833yU9VBELwKGfVWT6Uog3uocrJcB5N6l&id=61575749103383
Event attendance, app logins, and gym swipes tell you which tenants are likely to renew months before the lease conversation starts. Learn how Longfellow's Elevate team turned engagement data into an early read on retention across its life science portfolio.

https://www.facebook.com/permalink.php?story_fbid=pfbid0yJuZk274fFGm8gNAdwRFr37DpBV6YyHtJMnJwhSwyrZsDSSyrWVvrCXmzhaqEh8il&id=61575749103383
You already know what four disconnected systems cost your team every week in back-and-forth. See how South Coast Plaza brought all four towers onto one platform with Cove:

https://www.facebook.com/permalink.php?story_fbid=pfbid0ZCgyhGEWkDE1mzV1GpVPBihWCRYLCUhjDbFbT5BbJ92dFtJVT8ff4zQKdK9HUbTml&id=61575749103383
CMCP, RPA, FMA, CPM, CFM, LEED. Compare what each credential requires and which one aligns with where your career stands today.

https://www.facebook.com/reel/1449620557018724/
Longfellow calls its tenants partners, which changes how a campus gets programmed, starting from what their staff need rather than what fills a calendar. Learn how Erin Shields approaches it in our on-demand webinar. https://hubs.li/Q04xKW650

https://www.facebook.com/reel/1981884715767543/
“We really needed to standardize our tech.” Discover how RXR unified fragmented building systems with Cove’s single operating platform that brings tenant engagement, operations, and portfolio intelligence together.

https://www.facebook.com/reel/2095035861384836/
Ten years ago your tenant programming meant a summer barbecue, a holiday party, and a gift drop squeezed into a property manager's week. Hear Erin Shields of Longfellow trace how that became dedicated tenant experience teams running year-round programming. https://hubs.li/Q04xKV730

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Source ID: cove-facebook · Capture ID: 6cd4613325d4e13af2a02cc6e4d138e580d8879e2e3cbf3468903832281a54ad