Visitt AI Capabilities | Visitt - Help Center
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# Visitt AI Capabilities
How to utilize Visitt's AI capabilities to streamline your work
Written by Basman Abu Gazi
August 19, 2024
Table of contents
[Similarity Detection in Work Orders](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities#h_0998680b9c)[AI-Generated Titles for Work Orders](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities#h_1e9c31d7cc)[Enhanced Communication with AI-Assisted Chat](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities#h_f315794e22)[Work Order Categorization](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities#h_25681e0dd1)
Welcome to our guide on Visitt's AI capabilities! In this article, we'll explore how our AI-driven features can streamline your operations, enhance your tenant experience, and improve internal communication.
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## Similarity Detection in Work Orders
The AI recognizes similarities in work orders from the same reporter, which typically indicates two scenarios: duplications, where the work order is recreated because it was not resolved or adequately addressed by the team initially; and recurring issues, where the same problem arises again, indicating a persistent underlying issue.
**How does it work?**
- **New Work Order:** When you create a work order, Visitt’s AI scans for similarities with existing entries. If it detects a significant similarity, a popup will provide real-time alerts about recurring issues.
- **Discovery Reports:** All cases of similarities are centralized in the "Discovery Report" within the work orders section. To access these insights:
- Navigate to the **[Reports](https://app.visitt.io/reports/issues/overview)** page.
- Select **Work Orders** and then **[Discovery](https://app.visitt.io/reports/issues/discovery)** [.](https://app.visitt.io/reports/issues/discovery)
- Here, you’ll find a visual report showcasing the similarity rate and detected similarities. Each element is interactive; you can choose to view a high-level summary or click through the list of work orders for more detailed information.
## AI-Generated Titles for Work Orders
In an effort to make work order management more intuitive and less time-consuming, Visitt now automatically generates keyword-based titles for each new work order. This feature ensures that before even opening a work order, your team can grasp its essence through a clear and concise title derived directly from the description provided.
## Enhanced Communication with AI-Assisted Chat
Visitt helps teams communicate more effectively internally and with tenants by offering AI-assisted rephrasing options in chats. This feature is designed to enhance clarity and professionalism in every interaction.
**How does it work?**
- **Type your message:** Simply write your message in the chat box.
- **Choose your style:** Click on the "AI" button underneath the chat box. Visitt will then present you with several rephrasing options.
- **Select and send:** Choose the style that best fits your needs and send a polished, clear message.
## Work Order Categorization
Enhance your tenants' experience by automating category assignment with Visitt's AI Smart Categories. This feature simplifies the process for tenants and ensures accuracy in categorization.
**How to Enable AI Smart Categories:**
1. Navigate to **Admin**.
2. Click on **Visitt+**.
3. Activate **Visitt AI Smart Categories** and save the changes.
Once enabled, tenants simply type their request, and Visitt automatically assigns the appropriate category. This ensures that each request is accurately categorized.
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Thank you for reading! We hope you find these AI features in Visitt invaluable for enhancing your workflows and decision-making. Should you have any questions, please feel free to contact us.
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Related Articles
- [How to Manage Your Categories](http://help.visitt.io/en/articles/9216614-how-to-manage-your-categories)
- [Managing Your Tenant App](http://help.visitt.io/en/articles/9242176-managing-your-tenant-app)
- [What is Visitt?](http://help.visitt.io/en/articles/15078686-what-is-visitt)
- [Visitt: Platform Capabilities and Solutions](http://help.visitt.io/en/articles/15169030-visitt-platform-capabilities-and-solutions)
- [Visitt+ Work Orders: Create and track requests](http://help.visitt.io/en/articles/16297490-visitt-work-orders-create-and-track-requests)
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Table of contents
[Similarity Detection in Work Orders](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities#h_0998680b9c)[AI-Generated Titles for Work Orders](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities#h_1e9c31d7cc)[Enhanced Communication with AI-Assisted Chat](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities#h_f315794e22)[Work Order Categorization](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities#h_25681e0dd1)Media references (6)
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