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Amenity Reservations Overview: Property Teams

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Captured 2026-10-12T13:04:58.942Z · Current capture · Publication date Unknown

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The Reservations module is the central hub for managing amenity bookings across your property. From here, property teams can view and manage all reservations submitted by tenants, approve or deny incoming requests, and access setup and configuration tools for your amenities.

Amenity Reservations

My Reservations

Requested

Amenity Setup

Desk Setup

Seating Arrangement Setup

Reservation Policies

Amenity Reservations

Displays all amenity reservations across the building, including both confirmed and pending bookings, in list view

Use this page to monitor and manage reservations submitted by any tenant or user at your property

Open a reservation record to view its details, manage billing, and see any work orders linked to that booking

Select Calendar - Reservations can be viewed in calendar view as well

You can filter which amenities are shown under the calendar

Calendar view shows reservations in Day, Week, and Month formats

In Day and Week view, buffer time before and after a reservation displays as a lighter opacity "(Unavailable)" block, based on the space's configured buffer duration (see Create an Amenity Space)

Buffer blocks do not appear in Month view

My Reservations
Displays reservations made by the logged-in user

Requested

Displays reservations that are pending approval

Only relevant at properties where reservation approvals are enabled

From here, property team members can review and approve or deny incoming reservation requests

Amenity Setup

Where property teams create and configure amenity categories and spaces

For setup instructions, see Create an Amenity Space Category and Create an Amenity Space

Desk Setup

To add a reservable desk to your mobile app - first, create a Desk Area (example: “Product Neighborhood”). Then, in the Desks tab, create an individual desk. The “Order” can be moved up or down to re-arrange how the desks are shown in the app.

Seating Arrangement Setup

Where property teams create seating arrangements that tenants can choose from when requesting a space

For setup instructions, see Amenity Reservations: Setting Up Seating Arrangements

Reservation Policies

Where property teams create and edit reservation policies to customize booking rules by tenant and user tag

After creating a policy, assign it to any relevant spaces in Amenity Setup

For setup instructions, see Amenity Space Reservation Policies

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Source ID: cove-49250150995476 · Capture ID: fc774854d767f0b849186190befbda34b4df3007e39a7c81f6b9ee7753546cb0