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How to Reopen a Missed Inspection | Visitt - Help Center

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[Skip to main content](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#main-content)

# How to Reopen a Missed Inspection

Everything you need to know about completing missed inspections

Written by Zach Kahan
June 17, 2026

Table of contents

[How It Works](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_f5b5277dea)[Reopening Rules](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_99f5cb1a03)[Step-by-Step: Reopen and Complete a Missed Inspection](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_49f86a679a)[Reporting and Scoring](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_0f43dca875)[Related Articles](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_related)

Visitt allows Admins and Managers to reopen and complete missed inspections under specific conditions. This gives teams more flexibility to maintain consistency and accountability across recurring inspection schedules.

* * *

# How It Works

You can reopen an inspection that was missed directly from the Closed Inspections tab. Once reopened:

- It moves to the **Open Inspections** tab.

- It remains open for **7 days** from the moment it's reopened (not customizable).

- Completing it will require a **Late Reason**.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1643550548/f199283b5126e27fc1468e6e573a/image.png?expires=1791207900&signature=285b37c6a7a6eefeb84369a15c645532089bebb663f35f57571b2aadc60f09a2&req=dSYjFcx7nYRbUfMW1HO4zaVaE82ZTcMJc26fLOO1F9JUIJ6dESroQJv5Ks8R%0AvsN5wido0vHulqQY73M%3D%0A)

* * *

# Reopening Rules

To ensure consistency, inspections can only be reopened under all of the following conditions:

- **Frequency:** Only available for inspections with weekly or higher frequency. Hourly and daily inspections cannot be reopened.

- **Timing:** The inspection must have been missed within the last 3 months.

- **Sequence:** You cannot reopen a missed inspection if a newer inspection of the same type has already been completed or missed. For example, if you're in Week 3 and Week 2 has already been completed or missed, you can't reopen Week 1.

**Admins** always have access to reopen missed inspections. **Managers** must be granted the "Reopen missed inspections" permission by an Admin.

* * *

# Step-by-Step: Reopen and Complete a Missed Inspection

1. Go to the **Inspections** page and click the **Closed Inspections** tab.

2. If the inspection meets the criteria above, you'll see a **Reopen** option in the list.

3. Click **Reopen**.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1643561978/4a10b05c7f939bb3845a86f737ae/image.png?expires=1791207900&signature=b3a8b5c0b0deae4e2abc339bdd37f3f56d14f0fe8c097e9347af40ec5b1c7f31&req=dSYjFcx4nIhYUfMW1HO4zVNwZA5yuQh8tGhlo5SMimfEz%2F50yqWzwDMlIxai%0ATefkM0g73PcFnnVX%2Bb4%3D%0A)

1. The inspection will now appear in the **Open Inspections** tab.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1643567094/22b19170bffe2621b17be68ab15e/image.png?expires=1791207900&signature=75d0410a27e1497cf22a1c76569866d235a65856b7205ae45235bcba5da2921e&req=dSYjFcx4moFWXfMW1HO4zQ4JEwzUV731MWnhQhMXWObXWIpBdlmz3IaPb4Fl%0AHGJCbqx2WQ0eJNirVNA%3D%0A)

1. Complete the inspection as usual.

2. At completion, you'll be required to enter a **Late Reason**.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/1643574225/8e43b4da2f6d93597e4faa1b7c27/image.png?expires=1791207900&signature=ea77ac736bc6b970206e8fe2407bebb0405a58c7545a0a78f44821a88b0120cf&req=dSYjFcx5mYNdXPMW1HO4zXM3JFPbWSI8ci9QwJw7kn4Qj9GNP6dDiMv7VlDg%0ArDaThc1K4Qy9Cm%2FiAe0%3D%0A)

1. The inspection will be marked as **Completed (Late)** in your reports.

* * *

# Reporting and Scoring

Reopened inspections that are completed are marked as **Completed (Late)** and are included in both the Status page and Reports as regular completed periodic inspections.

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# Related Articles

- [Actions on Closed Inspections](http://help.visitt.io/en/articles/9097888)

- [How to Create and Edit Inspections](http://help.visitt.io/en/articles/8799107-how-to-create-and-edit-inspections)

- [Navigating and Managing Inspections in Visitt](http://help.visitt.io/en/articles/15181165)

- [How to View and Complete Open Inspections](http://help.visitt.io/en/articles/9097482-how-to-view-and-complete-open-inspections)

Thanks for reading! Reach out if you have any questions — we're here to help 😊

* * *

Related Articles

- [How to Create and Edit Inspections](http://help.visitt.io/en/articles/8799107-how-to-create-and-edit-inspections)
- [How to View and Complete Open Inspections](http://help.visitt.io/en/articles/9097482-how-to-view-and-complete-open-inspections)
- [Actions on Closed Inspections](http://help.visitt.io/en/articles/9097888-actions-on-closed-inspections)
- [How to Edit Inspections](http://help.visitt.io/en/articles/9173074-how-to-edit-inspections)
- [Navigating and Managing Inspections in Visitt](http://help.visitt.io/en/articles/15181165-navigating-and-managing-inspections-in-visitt)

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Table of contents

[How It Works](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_f5b5277dea)[Reopening Rules](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_99f5cb1a03)[Step-by-Step: Reopen and Complete a Missed Inspection](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_49f86a679a)[Reporting and Scoring](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_0f43dca875)[Related Articles](https://help.visitt.io/en/articles/11718693-how-to-reopen-a-missed-inspection#h_related)

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Source ID: visitt-11718693 · Capture ID: 9587fc05d8f35c54be9006623081df13f79b9046212a3e9beceb5dd1fe19d146