Visitors Overview | Visitt - Help Center
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[Skip to main content](https://help.visitt.io/en/articles/16297178-visitors-overview#main-content) # Visitors Overview Everything you need to know about managing visitors in Visitt. Written by Zach Kahan Updated over 3 weeks ago Table of contents [What is Visitors?](https://help.visitt.io/en/articles/16297178-visitors-overview#h_18ea3ae092)[How it works](https://help.visitt.io/en/articles/16297178-visitors-overview#h_ee1aa29ca1)[Managing visitors as a property admin via Visitt](https://help.visitt.io/en/articles/16297178-visitors-overview#h_b206ba59aa)[Adding a visitor as a tenant via Visitt+](https://help.visitt.io/en/articles/16297178-visitors-overview#h_5af05dc8d3)[FAQ](https://help.visitt.io/en/articles/16297178-visitors-overview#h_926599c533)[Related Articles](https://help.visitt.io/en/articles/16297178-visitors-overview#h_related) # What is Visitors? Visitors lets you track and approve guests requesting access to your property. When a tenant expects someone, you or the tenant can log them in Visitt ahead of time, so only authorized people gain entry. * * * # How it works Visitors can be managed from both the property admin side (via Visitt) and the tenant side (via Visitt+). Both flows are covered below. ## Managing visitors as a property admin via Visitt Visitors can be managed and viewed via the **Visitors** tab in the left-hand sidebar. This page lists all current visitors, along with the contact who invited them.  To add a visitor via Visitt: 1. Click **Add Visitor**. 2. Fill out the visitor's details in the flyout window. 3. Click **Submit**.  * * * ## Adding a visitor as a tenant via Visitt+ Tenants can add visitors directly through Visitt+. The process varies slightly depending on whether they're using the mobile app or desktop. **On the Visitt+ mobile app:** Tap the **+** button at the bottom of the screen — the same button used to submit a request or book an amenity — then select **Visitor**.  **On Visitt+ desktop:** Click the **Visitor Invite** button directly from the home screen.  Once a tenant adds a visitor, it appears in your Visitors tab and also shows as an upcoming visitor on the tenant's home screen. * * * ## FAQ **Did the Visitors feature change with the new tenant app design?** No. Adding and managing visitors works the same way. Only the look and navigation of the tenant app changed. **Where do tenants see their upcoming visitors now?** On their home screen, alongside their other open requests and bookings. **Will my property's branding (colors, logo) show up on visitor-related screens?** Yes. The tenant app now reflects your property's branding across all pages, including Visitors. **Do I need to migrate or set anything up because of the new design?** No. There's no migration and no new setup required — it's the same app with an updated look. **Can I still see who invited each visitor?** Yes. The Visitors tab still shows the contact who invited each visitor. * * * ## Related Articles - [Managing Visitors: A Complete Guide](http://help.visitt.io/en/articles/9753729) - [Visitors Watchlist](http://help.visitt.io/en/articles/12855965) - [How to add a Visitor](http://help.visitt.io/en/articles/9448128) Thanks for reading! Reach out if you have any questions — we're here to help 😊 * * * Related Articles - [Visitors Overview](http://help.visitt.io/en/articles/9414566-visitors-overview) - [Managing Packages](http://help.visitt.io/en/articles/9448312-managing-packages) - [Managing Vendors](http://help.visitt.io/en/articles/9529819-managing-vendors) - [Visitors Watchlist](http://help.visitt.io/en/articles/12855965-visitors-watchlist) - [Getting Started with Visitt+: A Guide for Tenants](http://help.visitt.io/en/articles/16891940-getting-started-with-visitt-a-guide-for-tenants) Did this answer your question? Disappointed Reaction😞Neutral Reaction😐Smiley Reaction😃 Table of contents [What is Visitors?](https://help.visitt.io/en/articles/16297178-visitors-overview#h_18ea3ae092)[How it works](https://help.visitt.io/en/articles/16297178-visitors-overview#h_ee1aa29ca1)[Managing visitors as a property admin via Visitt](https://help.visitt.io/en/articles/16297178-visitors-overview#h_b206ba59aa)[Adding a visitor as a tenant via Visitt+](https://help.visitt.io/en/articles/16297178-visitors-overview#h_5af05dc8d3)[FAQ](https://help.visitt.io/en/articles/16297178-visitors-overview#h_926599c533)[Related Articles](https://help.visitt.io/en/articles/16297178-visitors-overview#h_related)
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