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# Manage Global Vendors Across Your Portfolio

Learn how property and global vendors differ, and manage them consistently across your portfolio.

Written by Yarden Gur
August 26, 2026

Table of contents

[Vendor Types in Visitt](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_69594988a8)[How it works](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_afc4cc37d9)[Property vendors vs. global vendors](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_3c34a77717)[The Verified badge](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_d5f0583ab8)[Creating a global vendor](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_71aa0b99b9)[Find and link an existing global vendor to a property](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_bcb7f7fec5)[Upgrade or merge a property vendor into a global vendor](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_042503247d)[View the vendor profile — property level](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_1c1b6aab8f)[View the vendor profile — global level](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_4c67c28638)[Manage COI by property](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_52066e7bf5)[Who manages what — property admins vs. global admins](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_35ebc37929)[Common scenarios](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_1ca64ac8ce)[The same vendor works at multiple properties](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_268e7aa227)[Deciding whether a vendor should stay property-level or become global](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_ba5f4f885d)[A vendor shouldn't be tracked for COI at one property](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_eef2f64aa9)[FAQ](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_a1a2526d0a)[Related articles](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_ca46b9a8cc)

# Vendor Types in Visitt

Vendors in Visitt can be **Property vendors** or **Global vendors**.

A property vendor is one record linked to a single property. It's visible and usable only there.

A global vendor is one record at the account level. It can be linked to one or more properties and is never duplicated — it's a single shared entity across your portfolio.

* * *

# How it works

## Property vendors vs. global vendors

|     |     |     |
| --- | --- | --- |
|  | Property vendor | Global vendor |
| Record | One record, one property | One record, account-level, visible to all properties, never duplicated |
| Created by | Property admin | Property admin (if permission enabled) or global admin |
| Edited in | Property page | Settings → Account → Vendors → Directory → Vendor profile |
| Shows in Property vendors | At its property; also in the account directory with a property badge | Only at properties it's linked to |

## The Verified badge

Verified is a badge that a global admin can apply to a global vendor. It signals account-level approval, typically backed by a master contract or other centralized validation. Only global vendors can be Verified — property vendors don't have this option.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2629016963/3846a3c9b15ef06cd6877376ffe6/image.png?expires=1791207900&signature=459e7493c1d42d5a62ea82a61128d4cd0d2f5ff01fac4ff53241a121e7524e73&req=diYlH8l%2Fm4hZWvMW1HO4zasZcsI%2FKJrcJ0%2FRYJ94lvkviZevtQfNXnC677wS%0AjHygcrfBaD%2BrZSzsLYY%3D%0A)

## Creating a global vendor

A vendor can become global in three ways:

1. **Share on create** — when creating a vendor at a property, choose to share it. This makes it a global record.

2. **Upgrade or merge** — a global admin upgrades an existing property vendor to global, or merges duplicate property vendors into one global record.

3. **Create directly** — a global admin creates a global vendor under Account Settings.

Whether property admins can create global vendors (option 1) is controlled by a global admin in **Settings → Account → Vendors → General**. If this permission is off, property admins can only create property vendors.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2629017929/bbd9afeefd8ab077796011b56e20/image.png?expires=1791207900&signature=156831ab20e14c6ac42b81b71039d1fa255845203fcb9146d11c19a9762816df&req=diYlH8l%2FmohdUPMW1HO4zWyUmgl4VDyu2C3A%2B9ri001gbrJomyURx9C7Kv%2B1%0AnN6aG%2BuZ8fp9d0HjCCg%3D%0A)

## Find and link an existing global vendor to a property

When creating a new vendor, Visitt checks for existing global vendors with a similar or matching name and shows them before you create a duplicate. This search only checks global vendors — not property vendors at other properties.

You can also link a global vendor to a property directly:

- **From the property side:** open Property vendors and use the global vendor directory entry point to browse and select vendors to add.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2629091789/9c3a62ee55cc265271c69c4763fb/image.png?expires=1791207900&signature=1f04bcdcdaf4b8913b6501df9fc195a582d679b53b05f4e67dc1e8d02626e1e5&req=diYlH8l3nIZXUPMW1HO4zZMH52wlmbEowoQblG3bm7mZCTMxccZkzFXNE4V3%0AbUGW5mrh7KXszL1Yk9A%3D%0A)

- **From the account side:** a global admin adds or selects a vendor in Settings → Account → Vendors → Directory and assigns it to one or more properties in the same flow.

Once linked, the vendor appears at that property with its type badge (Global, or Global + Verified) and becomes available in the work order "Share with vendor" dropdown.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2629034721/1e0022e16476f308133dccf9905e/image.png?expires=1791207900&signature=0dc80e9d1f98d542b723904a380e868a63439e8093c176bfd17d4a9e83808db8&req=diYlH8l9mYZdWPMW1HO4ze9qXyw218R5EQwismt7Hpqwbe33hJ9HOvkf5Y34%0At15ON9TLl0dozlkUE28%3D%0A)

## Upgrade or merge a property vendor into a global vendor

A global admin can:

- **Upgrade** a single property vendor to a global vendor.

- **Merge** duplicate vendors (for example, the same vendor created separately at several properties) into one global record.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2629023260/ed2b97fb099940201abfe14c6e6c/image.png?expires=1791207900&signature=b5d27d267d445e89f12b8dc0560389f08fee29909b78aac10ad5cbf6cfebc8e1&req=diYlH8l8noNZWfMW1HO4zaNCxUEywmPi04nFi0OqrkANbZuKGsneOnC3AwDh%0AY8cUt1oAJ%2FQl0E2r%2FxY%3D%0A)

When vendors are merged, each property keeps its own contacts, COIs, and work orders. The core vendor record becomes one global entity, and vendor notes are combined.

## View the vendor profile — property level

At the property level, a vendor's profile shows its type badge (Property, Global, or Global + Verified), COI tracking status for that property, and its work order history at that property.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2629052265/091f912bb23266bfd066871575d3/chrome_Pvvtsa3vVO.gif?expires=1791207900&signature=45aef4bd9f4e18d8b21c1a175465b489274419cd6094b1d892da30adc7e6189d&req=diYlH8l7n4NZXPMW1HO4zZ2lslJHqnCoOk5xhWd6y%2FZ%2FiIT5Uo8eKFiVivCu%0A97pWaECl%2BxSuAj0eI%2BE%3D%0A)

## View the vendor profile — global level

At the account level, go to **Settings → Account → Vendors → Directory** and open a vendor to view or edit its global record — including the Verified badge and which properties it's linked to.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2629107745/6936197edd4e4ad06e0ba49aa21a/chrome_Cx3w67t5PW.gif?expires=1791207900&signature=db9afc3432de607439527d06fbc8a16a987e2e60942c9d6f059ad248f238002d&req=diYlH8h%2BmoZbXPMW1HO4zZWM31aEQ%2FNiRmFyYH9kEBQzAvQ%2BjJ9Rc%2FXBIsFF%0AYqBfg87evvF4QFT3EAI%3D%0A)

## Manage COI by property

COI tracking is set per property, even for a global vendor. If a vendor doesn't need COI tracking at a specific property, use the **Do Not Track COI** toggle on that vendor at that property. This only affects the property it's set on — the same vendor can still be tracked for COI at other properties.

![](https://downloads.intercomcdn.com/i/o/ymv0iawf/2629026600/d7f6d6c496922f0fd2b6929a4037/image.png?expires=1791207900&signature=21613a150c5756fce1a0219498bcd0d0cd62eaee1eaae07186b8f3200e812066&req=diYlH8l8m4dfWfMW1HO4zWAb6M8gT4I0iGN2bCCvLjVByOADc0hVQRUCtXTm%0AtjDbqCAg%2BfbofQwUEiU%3D%0A)

COI documents are always uploaded at the property level, regardless of whether the vendor is property or global.

## Who manages what — property admins vs. global admins

|     |     |     |
| --- | --- | --- |
|  | Property admin | Global admin |
| Create property vendors | ✅ | ✅ |
| Create global vendors | Only if enabled in Settings → Account → Vendors → General | ✅ |
| Link a global vendor to a property | ✅ | ✅ |
| Upgrade or merge vendors to global | ❌ | ✅ |
| Apply the Verified badge | ❌ | ✅ |
| Edit a global vendor's account-level record | ❌ | ✅ |
| Set COI tracking per property | ✅ | ✅ |

* * *

# Common scenarios

## The same vendor works at multiple properties

Instead of creating a separate vendor record at each property, share the vendor as global when you first create it, or ask a global admin to upgrade or merge it. It then appears as one record that can be linked to any property.

## Deciding whether a vendor should stay property-level or become global

If a vendor only ever works at one property, keep it as a property vendor. If it works across your portfolio, make it global so there's a single record instead of duplicates — and so a global admin can Verify it if needed.

## A vendor shouldn't be tracked for COI at one property

Turn on **Do Not Track COI** for that vendor at that specific property. The vendor's COI tracking at any other property it's linked to is unaffected.

* * *

# FAQ

- **Does linking a global vendor to a property make it visible everywhere?**

  - No. A global vendor only appears at the properties it's linked to. Being global doesn't make it visible across the whole portfolio automatically.

- **Can property admins create global vendors?**

  - Only if a global admin has enabled that permission in Settings → Account → Vendors → General. Otherwise, property admins can only create property vendors.

- **What happens to a property vendor's contacts, COIs, and work orders when it's merged into a global vendor?**

  - Each property keeps its own contacts, COIs, and work orders. Only the core vendor record becomes one shared global entity.

- **Does the Verified badge affect where a vendor shows up?**

  - No. Verified is a status, not a visibility setting. A Verified global vendor still only appears at the properties it's linked to.

- **Can I stop tracking COI for a vendor at just one property?**

  - Yes. Use the Do Not Track COI toggle on that vendor at that property. It won't affect COI tracking for the same vendor at other properties.

* * *

# Related articles

- [Managing Vendors](https://help.visitt.io/en/articles/9529819-managing-vendors)

- [Set up and validate tenant COI requirements](http://help.visitt.io/en/articles/14456467-set-up-and-validate-tenant-coi-requirements)

- [COI (Certificate of Insurance) for Tenants and Vendors](https://help.visitt.io/en/articles/coi)

* * *

Related Articles

- [Getting Started: A Quick Manager's Guide to the Visitt Platform](http://help.visitt.io/en/articles/9324821-getting-started-a-quick-manager-s-guide-to-the-visitt-platform)
- [Managing Vendors](http://help.visitt.io/en/articles/9529819-managing-vendors)
- [Set up and validate tenant COI requirements](http://help.visitt.io/en/articles/14456467-set-up-and-validate-tenant-coi-requirements)
- [Manage properties in Global Settings](http://help.visitt.io/en/articles/15140151-manage-properties-in-global-settings)
- [Global Categories](http://help.visitt.io/en/articles/15545550-global-categories)

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Table of contents

[Vendor Types in Visitt](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_69594988a8)[How it works](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_afc4cc37d9)[Property vendors vs. global vendors](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_3c34a77717)[The Verified badge](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_d5f0583ab8)[Creating a global vendor](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_71aa0b99b9)[Find and link an existing global vendor to a property](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_bcb7f7fec5)[Upgrade or merge a property vendor into a global vendor](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_042503247d)[View the vendor profile — property level](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_1c1b6aab8f)[View the vendor profile — global level](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_4c67c28638)[Manage COI by property](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_52066e7bf5)[Who manages what — property admins vs. global admins](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_35ebc37929)[Common scenarios](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_1ca64ac8ce)[The same vendor works at multiple properties](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_268e7aa227)[Deciding whether a vendor should stay property-level or become global](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_ba5f4f885d)[A vendor shouldn't be tracked for COI at one property](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_eef2f64aa9)[FAQ](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_a1a2526d0a)[Related articles](https://help.visitt.io/en/articles/16579477-manage-global-vendors-across-your-portfolio#h_ca46b9a8cc)

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Source ID: visitt-16579477 · Capture ID: 060b8c1ff460dfd2cdca6fac2d8498ddb363c21fb3290e95c6fc9eae76baf045