How to Use Visitt's Broadcast Messaging | Visitt - Help Center
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[Skip to main content](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#main-content) # How to Use Visitt's Broadcast Messaging Using Broadcasts to Communicate with Team Members and Tenants Written by Zach Kahan Updated over 3 weeks ago Table of contents [Navigate to Broadcasts](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_a7cef62edc)[Sending a Broadcast](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_b930b2fa80)[Broadcast Groups](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_f2f68b0749)[Accessing Broadcast Groups](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_6da7df8482)[Creating a Broadcast Group](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_5d6e2983a8)[Using a Broadcast Group](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_c89b4d928a)[Related Articles](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_related) The Broadcast feature makes it easy to share important updates and announcements with your tenants. Messages are sent directly to recipients through the Visitt+ app and are accompanied by notifications for increased visibility. * * * # Navigate to Broadcasts From the sidebar, go to **Tenant Experience** and select **Broadcasts**. On this page you can review past broadcasts, including the message title, content, recipients, and other relevant information. 📌 The **Broadcasts** option will only appear in your sidebar if the Broadcasts feature is enabled for your property. Contact your account administrator or our Support team if you don't see it.  * * * # Sending a Broadcast Click **Send a Broadcast** in the upper-right corner of the page. The broadcast composer will open, allowing you to select your audience, choose delivery channels, and write your message.   1. **Select your audience.** Choose recipients by **Building**, **Tenant**, **Contact**, or a saved **Broadcast Group**. A live recipient count will display as you make your selections. You can save your selection as a new Broadcast Group for future use. 2. **Choose notification channels.** Select one or more delivery methods: **Email**, **SMS**, and/or **Push Notification**. At least one channel is required. 3. **Write your message.** Enter a **Subject** and **Message Body** using the rich text editor. You can attach files or images, use AI-powered message enhancement if available, or select an existing **Template** to auto-populate the message. 4. **Configure branding (optional).** Apply a saved branding preset, upload custom header or footer images, or choose **None**. Branding settings are managed under **Settings → Account → Branding**. 5. **Set sender information.** Enter the **From Name** and select the notification language. If a Reply-To Email is configured, recipients can reply directly to the broadcast. 6. **Preview your message.** Use the live preview to see how the message will appear to recipients across **Email**, **Push Notification**, and **App** views before sending. 7. **Save as a template (optional).** If you'd like to reuse this message in future broadcasts, save it as a template. 8. **Send the broadcast.** Click **Send Now** to deliver the message to all selected recipients through the chosen channels. * * * # Broadcast Groups Broadcast Groups let you save a set of recipients and reuse them for future broadcasts — no need to manually select recipients each time. ## Accessing Broadcast Groups 1. Click **Broadcast Groups** from the Broadcasts page. 2. From here you can view existing groups or create new ones.  ## Creating a Broadcast Group 1. Click **Add New Group**. 2. Enter a name for your group. 3. Select recipients by **Building**, **Contact**, or **Tenant**. 4. Review the selected participants and save the group.  ## Using a Broadcast Group Once created, your Broadcast Group will be available in the audience selector when composing any future broadcast. Select the group instead of adding recipients individually. * * * ## Related Articles - [How to Create and Manage Visitt Templates](http://help.visitt.io/en/articles/9215888) - [Managing Your Tenant App](http://help.visitt.io/en/articles/9242176-managing-your-tenant-app) - [Getting Started: A Quick Manager's Guide to the Visitt Platform](http://help.visitt.io/en/articles/9324821-getting-started-a-quick-manager-s-guide-to-the-visitt-platform) Thanks for reading! Reach out if you have any questions — we're here to help 😊 * * * Related Articles - [How to Create and Manage Visitt Templates](http://help.visitt.io/en/articles/9215888-how-to-create-and-manage-visitt-templates) - [Visitt AI Capabilities](http://help.visitt.io/en/articles/9697354-visitt-ai-capabilities) - [Visitt: Platform Capabilities and Solutions](http://help.visitt.io/en/articles/15169030-visitt-platform-capabilities-and-solutions) - [Visitt+ Work Orders: Create and track requests](http://help.visitt.io/en/articles/16297490-visitt-work-orders-create-and-track-requests) - [Getting Started with Visitt+: A Guide for Tenants](http://help.visitt.io/en/articles/16891940-getting-started-with-visitt-a-guide-for-tenants) Did this answer your question? Disappointed Reaction😞Neutral Reaction😐Smiley Reaction😃 Table of contents [Navigate to Broadcasts](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_a7cef62edc)[Sending a Broadcast](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_b930b2fa80)[Broadcast Groups](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_f2f68b0749)[Accessing Broadcast Groups](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_6da7df8482)[Creating a Broadcast Group](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_5d6e2983a8)[Using a Broadcast Group](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_c89b4d928a)[Related Articles](https://help.visitt.io/en/articles/9383612-how-to-use-visitt-s-broadcast-messaging#h_related)
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