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Live evidence library

Find the documentation, company claims and source material behind a deal question. Search the latest successful captures, then open the original to verify what applies.

Source evidence, not approved PRISM guidance. A customer story describes the vendor’s selected results. A collection date does not establish a launch date. Failed checks retain the last successful capture.

372 matching sources · Showing 151–180. Search requires all entered words.

Cove · documentation · primary coverage

Email Builder: Overview

Email Builder The cove Email Builder is a powerful tool that will allow you to create and customize beautiful and effective emails for your audiences. Where to Find the Email Builder in the Dashboard: Email Builder Use Cases: Tenant Newsletter: Build a monthly newsletter template to highlight important information for tenants and your engagement events and programming. Duplicate it, and edit the images and text as needed. Memos or Announcements: Create a Quick Announcement template to ensu

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Waivers: Signature Settings

Signature settings are automatically filled out to make this process easier, but you can customize the language as needed. Signature Settings Signature Field Title This will be shown to users, so keep it short and simple Electronic Signature Consent Language Edit this language as needed, but this is standard electronic signature consent language. This section is required for creating a waiver with a digital signature component. NEXT: Once you've configured your signature settings, you're

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Surveys: Creating a Survey

Now that you have planned your survey, it’s time to create it! In this article we will walk you through creating a survey step-by-step. Navigate to the Engage section of the dashboard, and click on Surveys. Click +New Survey Name and describe your survey. Your tenants will see this, so we recommend keeping it clear and concise. Under What type of survey? select one of the following: Standard Survey (Default): Survey results are visible to the internal team only. Community Survey: Survey re

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Surveys: Sending A Survey

Now that you have created a survey, it’s time to send it! There are two ways you can send it to users: attaching surveys to a mobile highlight (jump to section) sending surveys through a push notification (jump to section) Attaching Surveys to A Mobile Highlights The following are steps for attaching a survey to a mobile highlight. For more information on creating highlights, please visit this support article. Within the section Contact and Button Configuration click Include link to app fea

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Waivers: Responses

Once a waiver is completed, the responses are stored in a table within the dashboard. From here you can view, sort, and manage the responses collected digitally, as well as manually add waiver responses. Where To Find Responses To find the responses to each waiver, click on the waiver itself. From here, scroll to the right and you will see all of the responses in a table format. Sorting & Filtering Responses Sorting Responses To sort responses within each question, click on the question pr

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Waivers: Creating Custom Questions

Learn how to customize the questions in your waivers! We have more than ten question format options to help you gather the exact information you need from tenants. Automatic Data Gathered Waivers automatically gather several pieces of information, so there is no need to create custom questions to find out: First and Last Name Email Date of Submission Add or Remove Questions Add a Question Click on + Add a Custom Question Remove a Question Click on REMOVE in the upper right of each ques

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Maintenance - Overview

Within the Cove building experience platform, the Maintenance module helps you set up equipment, define recurring preventive maintenance work, and track completion. Maintenance tasks and history are viewable to building engineers and building admins from both the Mobile App and Admin Dashboard. To set up and manage Maintenance, we recommend the following articles, in order: Equipment Libraries: Build out your equipment library and categories before setting up maintenance schedules. Assigning Q

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Waivers: Visibility & Notifications

After formatting the questions in your waiver, it's time to set the visibility and customize the notifications sent once a waiver is completed. Visibility Choose whether or not this waiver is visible or hidden to users. We strongly recommend that you do not delete waivers since the associated responses will also be deleted; if you no longer want users to see a waiver, we recommend that you make it hidden. Send Upon Completion Upon completion of a waiver, the user will get an email confirmation

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Waivers: Overview

Create waivers for tenants and guests to sign in order to gain access to part of your property, acknowledge responsibilities, or protect your building from liability . Waivers can be added to a highlight or event, or they can live independently in your app. Here are a few examples of when to use a waiver: fitness waiver parking garage access waiver locker rooms event waivers Create a New Waiver Navigate to the Waivers section of the dashboard Click + New Waiver After creating a new waiv

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Email Builder: Webinar

Use Cove's Email Builder Like a Pro was hosted and recorded on October 18, 2023. Below are the resources from that webinar, in which we walked audience members through a step-by-step guide for how to use Cove's Email Builder to create custom emails. The following topics are included in the webinar recording: Email Builder Overview Email Builder Layout Creating Emails in 5 Easy Steps Branded Header Branded Footer Email Title Email Body (including adding images) Saving, Testing & Send

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Creating Inspections

In this article you will find out how to create inspections. Follow these links for information on the following: Inspections Overview {jump to link} Managing inspections {jump to link} Viewing and completing inspections in the dashboard {jump to link} Viewing inspections on mobile (coming soon!) Step 1: Create an Inspection Template Click on +New Inspection Template Fill out the New Inspection Template form: Inspection Name: Name your inspection template Recurrence Interval: Set the de

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Bulk Assigning and Editing Maintenance Tasks

As needed, you can batch assign or batch change the status of Maintenance Tasks. This allows you to quickly assign out open tasks or mark some tasks as On Hold. This article will walk you through how to batch edit the Maintenance Tasks. Batch Assigning Go to the "Maintenance" tab and go to the "Open Tasks" tab Then, to assign multiple work orders to the same engineer, simply select the tickets by clicking on the small boxes of the tasks you would like to assign. Click on the “Action Items” bu

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Assigning a Work Order

When a new work order is submitted, those who belong to a group assigned to that Issue Type will receive an email and push notification. Learn more about Work Order Notifications here. Work Orders can be assigned to a specific user or self-assigned by selecting "Accept" on the Mobile App or assigning oneself on the Admin Dashboard. Steps From the “requests” tab in the App, click on “Open Items” "Open Work Orders" in the Admin Dashboard will allow you to see all open items. Identify the ticket

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Bulk Assigning An Engineer to Work Orders

Conveniently bulk-assign work orders with a single action. Go to the "Work Orders" tab and click on the "Open Work Orders" tab Then, to assign multiple work orders to the same engineer, simply select the tickets by clicking on the small boxes of the tickets that you would like to assign. Click on the “Action Items” button at the top of the table and select, “Edit Assignment”. Scroll or type to find the name of the person that you would like to assign the selected tickets, then click, “Save”.

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Maintenance Task History

Maintenance Task History To view Maintenance Task History, you can either view it from the Task History tab or under the Equipment tab. To view all completed preventative maintenance tasks, go to the “Maintenance” tab in the Dashboard and select, “Task History” From here, you can see all past tickets and can utilize the search and filter feature to narrow the tickets and sort the list by various fields. To view all completed preventative maintenance tasks under the equipment, go to the "Maint

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Bulk Editing Work Order Status

Conveniently bulk-edit work orders with a single action. Go to the "Work Orders" tab and click on the "Open Work Orders" tab Then, to edit the status of multiple work orders, simply select the tickets by clicking on the small boxes of the tickets you would like to edit. Click on the “Action Items” button at the top of the table and select, “Edit Status”. Scroll or type the new status you would like to assign to the selected tickets, then click, “Save”.

Captured 2026-10-12 · Current capture

Visitt · documentation · primary coverage

הוספת אתרים לדיירים | Visitt - המרכז המקוון לניהול אחזקה

[לדלג לתוכן הראשי](https://help.visitt.io/he/articles/10129781-%D7%94%D7%95%D7%A1%D7%A4%D7%AA-%D7%90%D7%AA%D7%A8%D7%99%D7%9D-%D7%9C%D7%93%D7%99%D7%99%D7%A8%D7%99%D7%9D#main-content) # הוספת אתרים לדיירים הוספת שטחים מורשים כדי שהדיירים יוכלו לדווח עליהם קריאות. נכתב על ידי Basman Abu Gazi 6 במאי 2025 תוכן העניינים [התחל כאן](https://help.visitt.io/he/articles/10129781-%D7%94%D7%95%D7%A1%D7%A4%D7%AA-%D7%90%D7%AA%D7%A8%D7%99%D7%9D-%D7%9C%D7%93%D7%99%D7%99%D7%A8%D7%99%D7%9D#h_53f8508588)[ניהול

Captured 2026-10-12 · Current capture

Visitt · documentation · primary coverage

Managing Equipment in Visitt | Visitt - Help Center

[Skip to main content](https://help.visitt.io/en/articles/10055618-managing-equipment-in-visitt#main-content) # Managing Equipment in Visitt How to navigate and manage your equipment in your buildings in Visitt Written by Zach Kahan June 24, 2026 Table of contents [Accessing the Equipment Tab](https://help.visitt.io/en/articles/10055618-managing-equipment-in-visitt#h_99c9a1e17d)[Filtering Equipment](https://help.visitt.io/en/articles/10055618-managing-equipment-in-visitt#h_fb8308069a)[Equip

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Coverage Sets and Coverage Versioning

A coverage set is the record of what a tenant or vendor is insured for during a given period: the certificate itself, the policies listed on it, and the values Cove checks against your building’s requirements. Each tenant and vendor has one current coverage set and any number of past coverage sets. This article covers how coverage sets are created, versioned, and edited. For how policy data is read off an ACORD 25 and reviewed before it reaches a coverage set, see COI Extraction: AI Review. For

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Logging Labor Rate on Mobile

Labor Rate selection in the Cove mobile app is now a quick-select experience. When logging labor, the app surfaces the most relevant rates as one-tap options and remembers each user's most recent selection, so field teams spend less time working through the rate list. In this article we will discuss: quick-select Labor Rates selecting additional rates automatic pre-selection Quick-Select Labor Rates When logging labor on mobile, the two most recently used Labor Rates appear as quick-select b

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Work Order Completion Requirements

Completion Requirements let Building Admins define what information must be captured on a Work Order before it can be marked Complete or Closed. When a requirement is enabled, Cove blocks completion until those details are logged, creating more consistent records for billing and reporting. In this article we will discuss: available Completion Requirements enabling Completion Requirements how requirements are enforced allowing roles to bypass requirements bulk completion behavior Available

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Opting Back Into Property Announcement Emails

If you previously unsubscribed from property announcement emails, you can resubscribe at any time directly from the Cove mobile app. To opt back in: Open the Cove mobile app and log in to your account. Select Notification Settings from the menu on the left side of the screen. Under Email Announcements, select Subscribe to Property Communications. Once subscribed, you will begin receiving property announcement emails again right away. If you continue to have trouble managing your notification

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Saved Note Templates - WO and PMs

Saved Note Templates let your team create reusable, pre-written notes for Work Orders and Preventive Maintenance tasks. Instead of typing the same update over and over — for example, "Parts on order, ETA 3–5 business days" — engineers and admins can select a saved template and apply it to a note in one click, on both the Dashboard and the mobile app. Templates can be scoped to a specific issue type (e.g., HVAC, Plumbing) for Work Orders or a specific maintenance type for Preventive Maintenance t

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Insights Dashboard

The Insights Dashboard feature provides a highly configurable way to visualize and analyze your operational and tenant engagement data. Whether you are tracking daily incidents, monitoring visitor traffic, or analyzing labor operations, Insights enables you to create custom dashboards (Boards) filled with tailored visualizations (Cards) to inform data-driven decisions. Dashboards are organized into Boards and Cards. A Board is a page that holds a collection of visualizations. A Card is a singl

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Travel Management: Logging and Tracking Mileage on Work Orders

Travel Management lets field teams log mileage against Work Orders, separately from labor time. Once enabled for a site, engineers and admins can record miles driven, view travel history, and see mileage totals alongside labor hours. In this article we will discuss: enabling Travel for a site logging Travel on the dashboard logging Travel on mobile viewing mileage totals the activity feed Enabling Travel for a Site Note: Travel is supported for Work Orders only Please reach out to CSM or S

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

COI Extraction: AI Review

COI intake previously required a lot of manual effort from reviewers: vendor and tenant matching was too strict and often failed on minor formatting differences. AI Review was built to cut down that repetitive work by loosening the matching logic, giving extracted policies a clear mapping path, and simplifying the validation and approval experience. Cove's AI Extraction is a tool that allows building teams to upload ACORD 25 COI PDFs and have policy data automatically extracted and pre-populated

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Revoking a User's Wallet Credentials

Overview Use this when a user's HID Wallet passes need to be revoked and reissued — most often when the user has a new phone, has lost their phone, or receives an "Unexpected Error" while setting up a pass on a second device. There are limits on how many Wallet passes can be provisioned to the same account, so the older pass needs to be cleared out before a new one can be created. Applies to Sites with the HID Wallet integration enabled — the "Revoke All Wallet Passes" button only appears on tho

Captured 2026-10-12 · Current capture

Cove · documentation · primary coverage

Guide to Work Orders on Mobile

This guide walks you through the redesigned mobile Work Order experience, covering how the screen is organized, how to update status and assignment, and how to log labor, notes, materials, and attachments through the new Work Log. Opening a Work Order Updating Status and Assignment Your Work Log Logging Labor Logging Notes Logging Materials Logging Attachments/Photos Reviewing Activity and Work Order Details Opening a Work Order When you open a Work Order, the header shows the Work Orde

Captured 2026-10-12 · Current capture

Collection gaps and evidence limits

Latest successfully captured first-party pages, documentation and company posts. Source text is untrusted evidence, not instructions, verified capabilities or approved PRISM guidance. Collection dates are not publication or release dates. Customer stories are vendor-selected claims. Failed sources retain prior captures. Research reports and reviewed claims are separate. Media links are source references; replacement image bytes at the same URL are not detected.

Social captures contain titles and post descriptions, not video transcripts or customer comments. Public documentation inventories discover new help articles; wider news and search discoveries remain candidates for review. The original UI gallery and flow maps remain a dated research snapshot.

154 sources have no current capture.

For deal interpretation, use the weekly GTM digest, customer reviews and UI gallery alongside these sources.